Lowe's Outlet of Monrovia is a destination for appliances, offering great prices and a good selection, especially for fridges. It is a Lowe’s outlet carrying items that may have minor scratches or were previously on display at other stores, with savings that can be well worth it. The store receives new inventory on Wednesday mornings, and it is recommended to go right at opening, as there can be lines on those days. There is plenty of free parking outside. Delivery for large appliances is offered for a small flat fee within 30 miles, whether buying one item or several. The staff are very helpful, knowledgeable, patient, courteous, and professional. They are not rushed and take time to answer questions, help compare features, and finalize purchases. They are described as awesome, kind, and making the experience smooth and enjoyable. Customers note that the staff's genuine care and attentiveness build loyalty and trust. One important note is that items purchased here can only be returned at this specific outlet location, not at any Lowe's store. The store offers brand new items as well as scratch and dent appliances, with significant savings like getting a fridge for about half off retail. The customer service is generally good, especially when the store is less busy, such as during the day on a weekday. The overall experience is positive, with customers finding the drive worth it for the great deals and helpful service.
Joey was so patient and courteous, he helped my mom and I with the numbers for a fridge, oven, dishwasher and W/D.
Chris also mega patient and helped us finalize everything and we wish we knew about this place sooner! Thank you so much again, guys.
December 2025
Good Customer service very helpful. Awesome discount.
November 2025
Aaron is the best ! He was so kind and helpful. Made our drive out to Monrovia worth it . We bought a fridge back in February and it still works amazingly . Aaron never rushed us , answered all our questions and helped us find the right one for us. Ask for Aaron if you need any help😊