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September 2023 by Jeff Dolen
This used to be my go to store for any flooring material, and even butcherblock countertops. Always a nice staff and I've liked their selection for various budget levels. But now they don't keep very much in stock. It has to be ordered and then sent from their Pomona distribution center which takes 1.5-2 weeks. Can't imagine why they adjusted their business to this model, makes it very hard to buy product, which is what you go here for.
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July 2023 by Brad McHose
This is a long overdue review. There were a bunch of delays in my project and I kept juggling options for purchasing and storing the flooring. Everyone working there (the Monrovia store) was fantastic--really friendly and helpful in working through the options.I got the Bellawood Geneva White Oak. It looks great, with lots of cool patterns in the grain. I've had it for about a year, and it looks as great as ever--no bulges or gaps or anything. It does have more knots than the sample in the store had, and the bigger knots are filled with some sort of brown putty. So, you might want to check those out to see how you feel about them. They don't bother me at all, and I would buy the same flooring all over again; I still love it.I'll post two pictures, since my camera phone is horrible at actually capturing color, and the two pictures are different enough to warn you not to trust the color in the pictures.
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June 2023 by Neil's Handyman Services
Great selection of quality flooring materials, very helpful and professional stuff. On top of all that competitive pricing. I highly recommend this company to professionals and individuals. Will return to do more business with them.
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June 2023 by David Hernandez
easy to work with. Very accommodating and knowledgeable. Low customer effort.
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June 2023 by Guadalupe Cuellar
Great customer service.
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March 2023 by Stephanie Pinto
These guys are the best! They bent over backwards for us to the point that we ordered through them even though we found cheaper elsewhere. Customer service, an eye for aesthetics, and honesty are a rare combo these days. It's here--and we recommend them to everyone!
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January 2023 by Christopher T.
Great service and the materials are very good. The prices gets better when you wait for the clearance sales then you will get a great deal.
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December 2022 by Paula Rodriguez Rust
Alejandro at LL Flooring in Monrovia is wonderful. We had multiple delays with our project, and throughout he was helpful, understanding, friendly, and professional. I will without a doubt go to this specific LL Flooring store first, any time I need flooring again.
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October 2022 by Ruth Monarrez
Friendly service and nice selection from which to choose.
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September 2022 by Christine Sanchez
Great customer service prices are high but worth your money
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July 2022 by Ian C.
Had a great experience until the installation, so it's really a shame to have to write this review. I've contacted the installer and LL Monrovia several times. So many promises about the issue being fixed, but. I one wants to step up and actually fix it. Consider going elsewhere if you are going to spend over 10 thousand dollars only to have the ball dropped.
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July 2022 by Juan Aguilar
Good flooring ship prices
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April 2022 by Mike C.
Early January I purchased laminated flooring from LL Flooring for $3300 dollars. I returned the merchandise to the store manager in mid February and I also spoke with the corporate office and I have been given the runaround for a refund of $300. They have extremely horrible service. LSA Construction Mike Cheikosman 6263765028
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January 2022 by jane l.
Excellent customer service, they explained which flooring would be best, and why,I appreciated the help.the installation was amazing they worked non stop to get the job done! My floors are gorgeous! I'm extremely happy and definitely recommend LL flooring!
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December 2021 by Carmen R.
My review is to highlight the excellent customer service we received from Andrew Young. Andrew greeted us and immediately helped us find the flooring type we were interested in. Andrew is extremely knowledgeable and patiently shared so much information with us to help us make an informed decision. He offered samples which will be very helpful for other projects we're working on. Thank you for providing world class customer service, Andrew. It is this type of service that builds client relationships.