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March 2024 by Cynthia B.
It's a shame that this store treats their paying, long time Senior customers who Love Michaels but need to travel to other Michaels Stores for their Mercandise. This Michaels store is rude and disrespectful to the elderly disabled Veterens that served our Country. How dare they refuse that Disabled Patriot use their restroom. Is this a Corporate Michaels policy or just this stores policy?
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March 2024 by Melvin A.
I am a senior citizen disabled combat veteran, which they did not let use their restroom even though I am a customer whatever happened to simple human decency, Michael should be ashamed of themselves to have such a policy. I will never shop at that store, and I will tell all my friends and family not to shop at that store. Isn't there some kind of state or city ordinance that prevents them from not letting a disabled person or any person, to use the restroom especially if they are a customer if your restroom is out of order, you should provide some kind of solution. If you cannot provide a rest room to the public, the store should be closed.! Until such a problem can be resolved. all other large stores provide restrooms for their patrons shame on you, Michael's.
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March 2024 by Katherine N.
We came out here because my daughter needed to make an art project for her little sorority sister. They had everything she was looking for: paddle board, artificial flowers, beads and wooden letters. They have everything arts and crafts. It's a fun place to pass time. I found a bird feeder that feeds about 6 birds. You can find just about any arts and crafts hobby items. And don't forget to use a discount from their website. We got 40% off today, besides the sale items. Great deal!!
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February 2024 by Emad
Very clean and organized, and has everything you could imagine as far as making something beautiful goes...thanks!
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February 2024 by Victoria Ferris
I will always love the help from the amazing staff at my Michaels..especially Maria in framing..thank you Maria..see you soon.
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February 2024 by Jeff Joy
A lovely place. The aroma. All the visual craft items. Endless goodies to take in .The help was exquisite.
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February 2024 by Lawrence Lainez
I'm in my feelings
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January 2024 by Yin C.
Nice staff and fun selections! We like to bring our little one to buy supplies, find craft ideas and build inspirations. They're better than Hobby Lobby!
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December 2023 by Jessica D.
Selection was good but my complaint comes for cashier BLAKE. Could he have had any more of an attitude?! Incredibly rude, clearly did want to be there, and appeared bothered that he had to scan items and push a couple of buttons on the screen. Even after I placed my items in front of him, he simply could not be interrupted to hand the items back to me (seriously! He just stared at me and waited for me to reach for them across the counter even though they were inches from his fingers). Sorry for the inconvenience BLAKE. These are the people that are crying for $20 an hour? Come on Michaels, you gotta do better than people like BLAKE. So incredibly ashamed for you.
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December 2023 by Ricardo Montijo
This is a great store that is more well-stocked than most Michael. The staff is courteous and helpful.
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November 2023 by Jackson C.
Delia was extremely helpful and patient with my partner and I during checkout. Excellent customer service!!!
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November 2023 by Darryl Kuwaye
My first time visiting this Michaels in Monrovia on a Sunday afternoon. I went online to see if my products were in stock, and they were. Lots of parking in and around the store. The store was crowded but it was easy to ask an employee where things were located. The store was fully stocked compared to other Michaels stores near me. Check out went smoothly. I will be coming back to this Monrovia store.
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October 2023 by Grace S.
I had a great experience at this Michaels. I specifically enjoyed the custom framing department. I paid around 500 with the 65% seasonal sale. The frames and glass were very nice. Every employee I interacted with was very kind, understanding, and not judgmental at the project I was getting framed. I want to shout out Maria for assisting me today with my pick up order. I also wanted to shout out the nice lady who helped me when I first came in ( I can't remember her name, :( but I'm sure she will recognize it was her.) Also everyone who answered my questions and answered the phone were kind and clear as well.
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October 2023 by Brian Gilmore
Things are never in stock. Half of staff acts like you are wasting their time. Only reasonable hobby shop nearby
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September 2023 by Johanna Luna
I don't like the delay at the custom frames department at the Monrovia location. They don't even acknowledge you're there waiting for assistance.