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December 2023 by Hongwie yong
Clean environment. The staff is very friendly answering all my question, since it is my first time go to coin laundry. The guy is always busy, cleaning up the place, and still answering questions with a smile. ?
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November 2023 by Alondra Martinez
I don’t understand why the owner allows tweakers to work here. It’s only going to hurt the business. Whoever is working the night shift 11/22, is trying to pick fights with multiple customers. We saw her getting into an argument that almost led to a physical altercation. She also was extremely rude to us for no reason and gave an attitude that we have never experienced in any other laundromat. We like this place because it’s very clean and convenient, but might stop coming due to this employee. There was another lady here that was pretty rude but not as bad as this psycho. The young guy that works the day shift is very cool and helpful. I don’t understand why the owner would allow these type of women to work here. I’m sure there’s someone who deserves the job more and knows how to treat customers.
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November 2023 by Ashley Spencer
Clothes still smell awful, washers and dryers not operating correctly. Waste of money and time. Stay awayThe incredibly unprofessional response to this should be proof enough to stay away from this place to anyone with some sense...mind you, the owner is literally admitting their machines cant wash clothes in their insane response to customer complaint.
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November 2023 by SL SL
August 2023... now open 24 hours / 7 days a weekThe coin laundry has an employee on site. The coin machine exchanges/accepts bills up to $20 bills. There are a few games to pass the time if your phone is unable to satisfy your boredom. A few tables and chairs are by the window in case you get hungry, need a place to sit, and or have kids with you who need to do their homework. Also, there are machines which sell detergent and softener if you forgot it at home.There are both top fill and side fill washer machines capable of handling up to six loads of laundry. The larger machines are able to easily wash all the bed sheets at one time or a month's worth of laundry for one person.A few months back, the establishment was charging extra for hot water, but it seems to have rolled this back as natural gas prices have decreased. The dryer is currently 12 minutes per quarter.
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November 2023 by William L.
Reading all the other reviews and seeing the way the owner is off hinge shows in his replies, STEER CLEAR FROM THIS PLACE, I recommend the "Sierra Madre Laundry" it's not that far from here and it's probably plus 6 minute drive depending where u are, but that place doesn't have the same strict rules, and they actually let you do your laundry in peace instead of constantly hawking you. It feels like i'm in a prison when i go here, constantly looking at you to make sure you don't steal or anything (which i get) but it makes the environment very hostile, im not going to war to do my laundry i'm just here to do my laundry.
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November 2023 by Kareen C.
I rarely leave a review but I felt disrespected by a female employee when I asked a question about the coin game they had in there. Remind you now, I asked very nicely and politely if there's a time limit for the machine and she went off about how she's tired and sick of people asking the same question and that people don't even do laundry there but they still come to play the game. I ended up apologizing to her multiple times for asking the question because I was literally scared for my life because of how she went off at me when I just asked very politely. I apologized at least probably 4 times but she was still going that's why I kept apologizing. Again, maybe she is tired of people asking her that same question but I don't think I deserve to be told off like that when I asked very politely. I understand some people are tired and probably not having a good day but there is a way to answer a question without being disrespectful. Especially to customers who asked nicely. I feel bad because she's probably exhausted but I still think it's not right to talk to anyone that way. Note to the owner: please see the CCTV on 11/7/23 at 9:00pm and maybe provide some coaching on how to talk to customers? I'm sure she's working very hard but it's not right to go off at somebody who's just asking a simple question.
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October 2023 by Edward Flores
The cleanest place and the coin pusher is the best won a bunch $$$
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October 2023 by covertinvag
Clean and great machines. The attendant there today 10-04-2023 a short blonde lady mid 50's with ponytale. She was very rude and spoke down to people. She needs to work on her people skills. She is at the helm of your company not good.
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October 2023 by Marlena V.
So I want to update this laundry Matt again my last review on here was for the last owner this laundry Matt was nice .& understanding ! This last encounter o was being followed into every single corner of the laundry Matt to see where I was putting my laundry to top off I lost my 20 dollars in the middle of me putting in my laundry I felt so uncomfortable idk if anyone else has returned but idk if I will . Other than that the place is decent if there not following you around to see what u put in what n tell you what to do ...
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September 2023 by Julie Perez
Its nice and clean, with an attendant present in case I need assistance and I feel pretty safe with their cameras and it's close to home.?
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September 2023 by Myra Arriola
Don’t recommend this place is the least helpful the women work there extremely RUDE , Bad attitude no manners at all…
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August 2023 by Hazel Mii
The attendees were very helpful, my kid loves when we go there its in a plaza like setting but i was there when the changed everything and i love how i could wash and dry without being miserable from the summer heat and dryers, Lol its always Cool inside and always clean they have vending machine and a bathroom for customers there coin machine takes 20 dollar bills. Unlike the thrifty wash down the way? the ratings they have are lies even my kids where like lets leave its nasty here so being i have to wash clothes two times a week this is my go to wash house and I wouldn't have it any orher way. Thank you so much
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August 2023 by Shelby Mii
Place is always clean, the photos that are up are old photos this place has been remodel and they give you a free wash card, The ratings should be much higher than it is and they have a clean bathroom for customers its always a worker inside cleaning and helping you if you need it clothes always comes out very good and the washers and dryers are always clean when i go you have tosee for yourself but you wont be let down and in the summer its very cool so its not hot n miserable like most wash houses this is my best one
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August 2023 by Kirstin R.
Very disrespectful woman/owner at the laundry matt,, Maybe she's the owner,has blond hair.. especially if you have a child/children with you any mother would be upset with the disrespectful way she speaks to a customer and children..., unprofessional and over priced!!well not worth your money, for washer and dryer as well as the environment in there, IF you walk out to your car and come back in, your laundry cart elsewhere, customers take your cart, even though it's by your laundry baskets, or your laundry baskets are in your Laundry cart??,,The dryers Do not fully dry for the amount Of Money you spend in there as well as cash dispensers for quarters all do not work...for Monrovia I would highly expect a better laundry mat, seems like it should be in the city of the valley not Worth Money and ServiceI give it a zero
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August 2023 by Jamie L.
Clean, new machines, fun games, and great snacks. I'm enjoying our re established laundromat in the city of Monrovia.The owner here knows how to operate. To add, finally this laundromat is 24 hours now . Yippy! When coming to wash your clothes will be spotless and you can feel confident about quality equipment and service.