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May 2023 by Cory Cabana
Room was the best part, it was clean.Service? Ha! No. I wanted to ask the person who checked us in if everyone she knows is miserable. They are and they are scared.The shower was so weak that the spray didn't even keep you warm.I was not happy and I am not one to leave reviews but this one was important.
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December 2022 by Pejman kooklanfar
For the first time being here the receptionist at the front desk very nice ladyThe room and staying in very clean very nice better than any other Hotel including Hilton I work around the corner from here was too tired to go home in the next few months I will be back again to stay like I said very nice place
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December 2022 by Robert Llano
I have stay I think at every hotel from la meriden in arcadia to the motel 6 to the nasty extended stay of arcadia this buy far is the best hotel for the price and cleanliness u won't find a better hotel,and this one is a motel bester room by far great staff and super clean super
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December 2022 by Jersey Strong
I was set to arrive at the motel on a Friday evening, flying in from NJ for work. Unfortunately, my flight to CA was delayed. When I found this out, I called the motel to inform them I would be late, definitely after midnight. I was told this was fine. When I finally arrived at LAX, got my rental after an hour delay and drove to the motel, it was 2:30 am. No one was there to check me in! The door was unlocked but no one was at the desk. I called multiple times and rang the bell. After 20 minutes, I left to find another hotel (thank you, Hilton). When I called Oak Park on Saturday to inquire about check in, I was told to call back. I called three times before I got the gentleman I spoke to the night before. He was rude and yelled at me for not arriving Friday night, even though I called. I canceled my Saturday might stay and asked for a refund because they had already charged my card. He refused to refund both nights and only refunded one. I will never stay here no matter what! If I could give zero stars...I would.
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December 2022 by Andrew L
Room was nice but extra calls from owner not so much. First for parking, apparently the marked spot where I was at was in the LOS of the cameras, i was asked to move which I did. Second the wake up call 30 mins before checkout was new to me. I suppose bc they charge should you stay over was the reason.
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December 2022 by Ying Y.
I went there to ask about a room and the rude woman at the lobby told me to go somewhere else and then yelled at me and told me to go f**k off. I will never stay there
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July 2022 by Carlos O.
This lady took my deposit First she said that deposits were made in cash since I didn't have cash she took it from my debit card. Total was around $150; the room was going to be only 94 dollars. I was charge 150 then call her to get my deposit but she acted stupid saying that was the cost of the room. Not worth your money...
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December 2021 by Noelle Carroll
Laid back has a new term when they use stained blankets on the bed over a blood stained matress coverAnd the request for new bedding it also stainedThe towels looked like they were washed with mechanics oil rags. The housekeeping was very put off by requesting them to fix it. I ended up sleeping in the tub more comfortable that the old bed matress. And i didnt want the possibilty of getting bed bugs. Thr only reason i had to stay there is closest to my ex a house
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December 2021 by Regina Vigil
Very nice room very clean very modern.Nice and quiet Good Rate Very nice family running place I would stay again!
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December 2021 by Sara Lohse
I was a stranded motorist; had my vehicle’s starter go out. I knew no one within a 400-mi radius. The staff are friendly; the price is modest for the area; the rooms are spacious..and clean; it is located in an area that is pretty easy to access food and gas; and the units are all floor level..which is great. But don’t let the price put you off; this is a clean, safe place to stay! I was also impressed that I was required to do a forehead temperature-scan. In these crazy times, I found comfort knowing they were being vigilant in providing a safe place to stay. Thank you!The front desk lady, Patricia, went over and above helping me. She listened to my situation; helped me find a shop that was able to repair my vehicle, at a substantially less rate than the local dealership; and was just plain kind to me. I recommend this motel.
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December 2021 by Jimmy James
My stay here had zero complaints until I checked out. A week prior I tried to make a reservation on their website and it kept giving me an error so after attempting this for about an hour I finally just called and was told that they would honor the online price which was quite a bit cheaper than the going rate. When I checked in, I didn’t realize what I had been charged. The next morning I noticed my receipt was about $30 more than it should’ve been. I brought this to the attention of Patricia at the front thinking it would be easily resolved and instead she started getting upset at me with her lame excuse of how she had apparently tried to call me to confirm my reservation the day of and I did not answer the phone call. A week prior making the reservation via the phone, I was told I had till the day before to call to cancel, otherwise I was good to go. I had no reason to cancel so I never called assuming everything was as I had been told when I agreed to it. Bottom line, she found away out of charging me the better deal that I had agreed to even though I had secured it a week prior. I was very disappointed. I was planning on making that my regular stay because other than that, the room was great. But I don’t like being lied to. All she had to do was charge me what had been agreed to and she would’ve had a regular customer, but apparently that wasn’t important to her.
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December 2021 by Ray
Pros: The rooms were clean, easily accessible, and had a great view of the mountains behind the motel. Plenty of fast-food options in walking distance as well as a Target across the street. The shower worked well. I have stayed in plenty of hotels and motels for work travel and showers seem to be a real problem with most of them. I was surprised with how well the showers worked here. The staff is friendly as well.Cons: They require a cash deposit. Haven't been to a hotel or motel that has required a cash deposit before. The owner said it was because people don't check out the way they used to, and they have no idea if the person has checked out or not. Making it a cash deposit forces everyone to check out at the front desk. The bed was a bit firmer than I like but I guess that is a preference.
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October 2021 by Ian A.
Pretty good. Called and spoke to the wife about some spare sheets. She obliged. Everything but the bed bugs where great.
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June 2021 by Ivan T.
nice clean rooms and also price not to bad. They also offer free wifi . They are cool people and don't know why there's some bad reviews
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December 2020 by Træ Træ (Træsure)
Overall I enjoyed the cleanliness and well appointed room, parking and friendly helpful check in staff. Point off for the very noisy cleaning staff who were loud and disruptive. When check out is 11 AM, why would the cleaning staff be banging doors and blasting music at 7:30 am?