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November 2023 by Y. K.
Not cheap for oil change. Had a great place in Pasadena for less. But if you want fast, thorough service with an exterior car wash, can't go wrong here. Been here twice and they are consistently solid.
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October 2023 by sylvia young
They are super awesome even though it's hot out! I wish they had shop fans in there for them to help them stay cool! They deserve it!
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October 2023 by Dave Ontiveros
Fast, professional, have come here many times. They do try to upsell you on everything but take the "no" and just move on.
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October 2023 by Teresa G.
I am so happy that I went with the positive reviews on Yelp. This was a great experience. Everyone was very friendly and helpful. There was no pressure selling and the work was very professional and fast. I will be back!
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October 2023 by Marcus P.
Suffice it to say that I am very unhappy and disappointed. I used to love and appreciate the convenience of having oil changes at Oil Stop. Recently, I recently brought my vehicle in for an oil change and the multi-point service they offer. So I had the service, like I have done many times before. I was going to get my vehicle smogged and thought it would be a good idea to get an oil change before I go to the smog place. The employee I worked with recommended a flush to remove sludge, a service I never tried before. Then they refilled the oil. When I initially started my vehicle it didn't sound right, but it smoothed out. I initially thought it was okay, so I drove out and around the block. When I came to a stop, I immediately noticed a new tapping sound. So, I drove right back to the shop. They had already heard my vehicle run before the service, so they had to have known it was a new tapping sound. The guy hears it, (you can actually feel it) and gaslights me and says it's from a pulley (which it's not) and basically dismisses me. I spoke with my regular mechanic and he said, in his opinion, they should not have flushed or even recommended flushing my vehicle's engine. It was a bad idea, period. Probably damaged engine parts, and the result is this tapping noise. Which he says he will be diagnosing for me. The worst part of all of this is that there was no acknowledgement of the problem by anyone. Maybe it's company policy to deny? What happened to plain, simple, honesty? So, needless to say that I am extremely disappointed with the outcome of having a simple oil change by this place. Obviously something has happened otherwise it wouldn't be making this sound. I have reached out to the cooperate office which has not yet responded to the email I wrote. I tried two people at their company website, one email had bounced. I will write a letter next to make sure they know my side of this. Bottom line: Beware of the potential consequences of servicing your vehicle at Oil Stop.
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October 2023 by Rebecca C.
I'm super impressed with the service here. Everyone is extremely courteous and professional and they really make you feel welcome. The service is thorough without being pushy and the prices are reasonable. The best part is still the people who work here who really do go above and beyond, and they are the reason I will keep coming back.
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September 2023 by Ryan N.
Extremely friendly, quick, and great service! Stopped by on a weekday at 4:30 PM for an oil change and was in and out under 20 mins. They offered additional services/add ons but I declined. Overall very pleased with my experience, would come again.
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September 2023 by Tsuki T.
I always come back !!! They are always right on it and help you with all ur needs ! Great value and leave a review for a coupon on Yelp!!
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August 2023 by Robert R.
The service was so beyond professional I didn't even finish getting an oil change before posting my review. The managers name is Miguel and his crew Jackie, Luis, Daniel, Etc... are top notch! I run a small business and I was actually inspired by how they run the business here. Their customer service is absolutely phenomenal, their communication is phenomenal, and their prices are competitive. Please continue to keep this great leadership and quality of service for the many years to come! You guys will continue to do great things in the future!Thanks again Ladies & Gents
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August 2023 by Joshua Barron
Amazing customer service! They gave me a water, offered some AC when I got hot, definitely made the wait better.They’re very professional and took care of my car.Definitely coming back here 10/10Service: Oil change
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August 2023 by S A (Europa)
Good place to get your oil change if you can stand the constant absurd upsell. Make sure you go in knowing what you want and don’t budge from there. Bring your friends and take advantage of the free drinks. Believe me you’re paying for it. You’re lucky to leave under $300.
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August 2023 by carlos romero
About 3 weeks ago, I went to get my oil change, and they notice that a plastic cover came loose from underneath the car and was destroyed so they took it off, and said if I get the part they would install for free which is what they did. This is why I'm a regular customer with my company car, and personal car, they go that extra mile.
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August 2023 by Manny P.
convenient, one stop shop for oil changes + additional vehicle needs. Crew does a solid job of communicating throughout the process.will be back for my oil change needs moving forward.
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July 2023 by Mark F.
My van needed an oil change and I didn't want to wait for hours. I went to Oil Stop July 3 around 11am. The guy who greeted me informed me it would be about 1 1/2 hours so I left and came back. The second time was told 40 minutes so I waited. Luis asked if I wanted something to drink. I took some waters. The others, Christian and Kevin all greeted me from time to time to update on ETA and to see if I needed more drinks. Young lady did too but I forgot her name (sorry young lady). Kevin was professional and helpful. They offered me services but I declined most.They even accepted my old Oil Stop punch card, politely letting me know they no longer do the punch card anymore. Much appreciated and thank you guys!Service was great. The oil change seemed to go very well and as of this writing, van is running smooth. Thank you guys for the service and being good humans! May great things come to you in life and I hope you win the lottery.
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June 2023 by juan mora
Great service , checked all fluids , filters , set tires pressure, compliments drink, complimentary car wash, very polite . Great prices at transmisión and differential services.
