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“At the moment, I only have a complain! I am looking for a phone number to contact them and it’s not even accessible…so frustrated because my package has not moved since Monday and today is Wednesday! They told me my package would arrive by Wednesday. I need an accessible phone number please!
I came back to comment that I had to go to the location to ask (which was an inconvenience due to my schedule) but the people were very nice and helpful! I left them my contact information, and they said they would contact me to follow up on my package, and they did. My package has arrived to its destination…so happy!”
“I can’t say enough good things about this post office. Every single time I walk in, I’m greeted with genuine warmth and kindness. Adriana, Anne, and Jose are absolute gems — each one of them is so friendly, patient, and makes you feel truly cared for. They go out of their way to be helpful, and there’s such a comforting, positive energy every time I visit.
What also really stands out is how much effort they put into decorating for every holiday. It’s those little touches that make the place feel so welcoming and special. Going to this post office honestly feels like visiting family. Thank you all for making a routine errand feel so warm and human. Highly recommend this location to anyone who wants great service with a smile!”
“Cindy is fantastic! She’s professional, efficient, and always a pleasure to work with. I regularly ship parcels to my overseas clients, and she manages everything quickly and smoothly every time. She saves me so much time. Thank you for the great service!”
10AM - 6PM
2088 S Atlantic Blvd, Monterey Park
Post Offices
“I had a great experience with this Live Scan location. I walked in without an appointment and was helped right away. The staff was professional, friendly, and made the whole process really quick and easy. Prices were cheaper than many other areas that I called and no there was no hidden fees. Definitely recommend this spot if you need fingerprinting done efficiently and stress-free. Michelle was excellent at her service.”
“Love our little post office. We had a po box here years ago and still come by occasionally for shipping. I do love the convenience and that little machine you can use for postage, but I really enjoy talking to the staff here. They’re always friendly, and I especially love the brunette women who greets you with a warm “hi mija.” it just makes the whole experience feel a little more personal ?”
“Haven't been there IRL, but from the service I get from deliveries. I can't help but give them 5 starts — they work their butts off no matter how if it rains or if it's ungodly hot or cold. These guys are always here for us, they're one of the back bones of America! Keep up the amazing work mail(men/women) of USPS Covina! You guys are amazing”
“I had a great experience at the Covina United States Postal Service office while helping my husband get his passport for the first time. The whole process was smooth from start to finish. It was super easy to make the appointment online, and when we arrived, everyone was friendly and helpful. The staff made sure we had everything we needed and walked us through the steps clearly. It made what could have been a stressful process feel quick and easy. Thank you to the Covina USPS team for the excellent service!”
“I had a very positive experience at this United States Postal Service office in Alhambra. The office was clean and organized, and the staff were professional and respectful from the moment I walked in. Even though it can get busy, the employees handled everything efficiently and kept the line moving smoothly.
I especially want to thank Daniel for his outstanding customer service. He was extremely polite, patient, and helpful throughout the entire process. Daniel took the time to answer all my questions clearly and ensured everything was handled correctly. It is rare to meet someone who genuinely cares about helping customers and creates such a welcoming atmosphere.
Because of employees like Daniel, this USPS location stands out from many others. I truly appreciate the professionalism, kindness, and positive attitude shown during my visit. Highly recommended office if you are looking for reliable and friendly service.”
“I find then more than reasonable in there services ? Sometime it’s the visitor who r holding the line ? By not thinking about other next in line ? They take there time arranging there papers , moving like turtles . Overall , this location deserve an A ?”
“This post office has been a surprising source of calm for me since early this year. Some days I stop by just to drop off mail or packages, and other days I simply pass through, but every time, it’s consistent: clean, quiet, and efficient.
The attendant in the mornings always greets me with a smile, and I genuinely get the sense he remembers me (or maybe it’s my little dog Mimi he recognizes). Either way, the friendliness makes a difference. He even shared that Mondays are their busiest days, which explains why my morning visits always feel so easy and unrushed.
The building itself is beautiful, full of Old Pasadena charm. The high ceilings, intricate windows, and natural light make it one of those rare post offices where you don’t mind waiting. Even the mailboxes have a vintage look that adds to the character.
There’s also a window for prepaid USPS packages, which makes drop-offs simple and quick. I’ve never had a hassle here, and I always leave impressed with how fast the experience is.
If you appreciate efficiency and historic beauty, this is hands down one of the best post offices around.”
“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”
“This is a nice post office. Here's my tip for anyone who needs a passport: Many city halls and even public libraries will process your passport. It's worth it to call around and go there instead. You can also start the process online and print out the forms and read about all the things you will need for your passport. In my experience, the post office is the last place I would go for passport needs.”
“Postal Services in Sierra Madre, Los Angeles, California...We had just finished breakfast nearby when I asked my friend, Hannah, if there was a post office nearby. She pointed and said that there was one right around the corner! Yay!Sierra Madre's post office is cozy, calm, and mellow. I felt like I was in a safe, small, quaint country town. I parked in the back of the building and walked in the building from the side door.Other people parked in the front, on the street, and walked in the front door.It wasn't crowded, so, I walked right up to the letter slot, tossed my postcard in, and left.Easy as pie!”
“I've always lived in this city and I go here most of the time. Bryan and Tracy usually help me. They are always cheery, helpful and very knowledgeable about how to send mail/packages. Last Saturday had a 5 minute wait. Not bad for a weekend. Excellent customer service.”
“I go to this location in Pasadena only because I like seeing Junior and I trust him with my transactions. Trust is the most important aspect for a customer and he has earned my trust as a representative of the USPS. Trust can be of short supply these days and he continues to earn it. All these years I've never lost a package and I ship a lot. Also, he knows other customers by name and everyone in line is happy to see him! Not all customers are right in the head though. I've seen self entitled customers become completely belligerent because they didn't get what they demanded even though it wasn't even sensible. I've seen him help direct these crazy customers nicely even when they are being completely disrespectful to him. Junior is awesome and he deserves a raise! I will be a loyal customer with the USPS because of him.”
“Went in for passports for me and my kids. Right away they asked if I had an appointment and I said yes. Told me to stand aside and not wait in line. Then we got greeted by the best, Jeff. He was friendly and we got the best customer service ever. I was hesitant to come here because of the bad reviews but trust me it was not bad at all. The process was smooth and he was so kind to me and my kids. Definitely recommend!”
“I was a few minutes late for my kids passport, thinking they would have Zero tolerance but no, Rina let me know we were late but still processed my kid's passport with patience and kindness. She made sure the kid looked good in the photo and got her stickers. 5 stars!”
“It's a very small post office, right off Irwindale Ave and Arrow Hwy, on a side street directly across from a city park and the Irwindale Police Station. The parking lot has 4 spots, one is disabled only, however, there is parking permitted at it's curb on the street, which is why 4 stars. If you arrive at 2:00pm during weekdays, you'll have to come back at 2:30pm to allow the employees their lunch break. There's also the drive-up out-going stamped mailbox with the Priority Mailbox and Express in the parking area. It isn't as big as the Covina Post Office on Rimsdale or the West Covina P.O. nearby the West Covina Fashion Plaza which may discourage some but I find a bonus for no waiting, generally. It has a handicapped entrance and ramp next to disabled spot. And I've yet to see any of the postal employees being rude or unhelpful to any of the customers and there definitely is no woman by the door asking if you need stamps (really? it's so small, she'd get in the way if she existed) as one review claimed. I just like it because it's quick and easy if I need to go inside.”
9:30AM - 4:30PM
10452 Rush St, South El Monte
Post Offices
“This is a small post office. The clerks are always nice. It’s not a drive thru McDonald’s, this is a government office. The El Monte post office is also nearby off Valley and Ramona!? The only rude people are the ignorant complainers. Thank you ??Ms. Leilana for your patience with my international package today, and for hard work, everyday. ?”
“This is a small US Post Office in Montebello that offers all the services made possible by the USPS. It is open Monday through Friday until 4:30 pm. They close right on the dot. You can drop off letters, packages, rent a postal box, buy greeting cards, gift cards, and obviously buy stamps. The front desk postal workers are always friendly and very helpful. But please be patient when you decide to come here. They usually have one cashier servicing customers.”
“Super friendly and knowledgeable staff. The man who helped me saved me money by recommending the better shipping method for my books and the rest of the team had really good energy. A bit far from my house but will come back here for my postal needs.”
“People are tripping with these low reviews, I got in and out of here on a Saturday at 9:45 in like four minutes. Excellent experience and highly recommend this location”
“I had to mail a set of important legal documents, and I was in a bit of a rush. The staff at this post office went above and beyond, making sure I picked the fastest yet affordable shipping option. They explained everything thoroughly and ensured my documents were safely packaged. The service was quick, professional, and the prices were very fair, especially for the quality I received. I’m so grateful for their help, and I will definitely return for all my mailing needs.”
“Yes, lines are sometimes long during the holidays but efficiency is required working here. I have never had a problem or bad experience. Honestly, I'd rather drop a package off here then any other usps location.”
“Often a positive experience every time I come to the post office :) There’s often a line, but it moves quickly. The new scanning machine helps me avoid long lines for when I just need to scan a pre-purchased label.”
“I find it strange that the staff here are so friendly and welcoming, yet the ratings are so low! It's unfair. I had a great experience here and I want to give a glowing review.”
8:30AM - 5PM
396 S California Ave, West Covina
Post Offices
“Best usps than the one in College St. Asian lady gave me a receipt like she supposed to unlike the other branch. Love that they're open till 2pm here. Plus their customer service is better here than a lot of the other branches. Huge parking too.”
“Nice and friendly staff. Moderate wait time, you can tell they’re trying their best it’s just a smaller more remote office, if you tailor your expectation to what it is you’ll be fine.”
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“After failing to find my packages in my mailbox for quite some time, I went to the front desk for assistance. I was advised to purchase a P.O. box, which I did; however, my packages were still missing.
When I returned today, an absolutely wonderful staff member—a woman named Kamal—helped me out. I panicked because a package delivered today contained medication, and although I overreacted, she handled the situation with great understanding. She contacted the person who had delivered the box to inform him of the issue—a man named Mark—and he immediately met me at the mailboxes to assist me. He was incredibly understanding and patiently demonstrated, step-by-step, that my key was actually opening the wrong box. It turned out my previous shipments—and everything else—were right where they belonged. Given how stressed and agitated I was today, I was extremely pleased and grateful to encounter two employees who were so helpful and understanding.
My deepest thanks and appreciation.✨✨✨✨✨⭐️⭐️⭐️⭐️”