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July 2024 by JuJuDinkyDoo
If your Hispanic/Mexican you know the struggle of spending hours here ??
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July 2024 by daniel l
Grade inventory with lots of good prices found for nice dresses from my wife in the first thirty minutes. I also found some shoes for myself.
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July 2024 by Lorenzo Garcia
I hope I did not mix up my location review but the Ross I'm Apple Valley hey 18 is my favorite for collectibles.
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July 2024 by Cuquita Martinez
I love shopping but the assortment is no longer the same
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July 2024 by Gloria García
Once again, be kind to customers,
Most of the employees seem To be defensive, unkind. None of them smile ? one woman with glasses was rude when I needed the restroom!
However, I found a nice pair of shoes,
And some cool nice clothes ? ☺️
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July 2024 by V L
Not good for seniors to shop here.
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July 2024 by SoCal Unrated
Ross has gone down in the quality and style of clothing. Look like 3rd world store now.
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May 2024 by Sylvia Mok
Good price for clothing, home goods, toys
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May 2024 by yovani rojas
Excellent service and place to shop
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May 2024 by Hector Ayala
Clean store! Friendly staff!
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May 2024 by Shari Baird
April 13, 2024. 12:10 pm. Wow! Tamara the Mgr. is off this weekend and she will be back Monday. I wonder what she will do.
This is how my customer service interaction went with Aliza V, I believe.
As I was talking to her at the register, she kept talking to her co-worker. So I couldn’t get my question answered. I said I’m sorry if I’m interrupting your conversation and she got angry. We are talking business, not personal she says, and as she started to rage I stepped back. It escalated from there with her saying do you want someone else to help you and I said no, I just want my question answered and she began to insult me, calling me a Karen, refusing to give me her name after I asked a few times. I leaned into read her badge and it was faded and she was all smug bragging it was her last name. She didn’t feel comfortable giving me her name. Huh? What? Then I said I want a manager. As I am 2 registers down she is still like at me while she is ringing up another customer!!!, who is looking at me with big eyes like what the heck is going on.
A supervisor came over named Thekra who was very nice. As she’s asking me what is going on Aliza is talking to her and saying if you are going to side with her I’m going to leave, clock out. What? Is her behavior for real? We are 1 minute into the conversation. She is angry and talking out loud while she still has a customer. She leaves her station, her register! She walks away!! I have never seen anyone behave like this before. She showed Thekra, me and her co-workers who the boss is. Aliza can say and do whatever she wants and it’s acceptable. It is not. However Aliza V is the boss.
There is something seriously wrong with this girl in my opinion.
There was no reason for her to Rage at me, make excuses for continuing to talk to her male co-worker, insult me, name call me, interrupt my conversation with Thekra, rage while ringing up another customer and show her anger. She is dangerous in my opinion. In another minute would she have attacked me? She has no respect for anyone in life in my opinion and certainly no respect for Thekra, co-workers or customers.
I will be contacting corporate about her behavior and of course Tamara on Monday.
My opinion and impression of Aliza when I stepped back from the counter is ? on point. My opinion of her being out of control is ? on point. My impression of her being unstable is ? on point.
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March 2024 by Kausik Bhattacharya
Good collection of clothes, utensils, household items and shoes. I like the collection of men's T-shirts
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March 2024 by Cuba Gholston
Was returning an item. Courteous and speedy service.
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February 2024 by Tamara Calderon
This store has a lot of merchandise and is very clean and they are very friendly
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February 2024 by Joon K
It was super chaotic the day I went because it was the first day of their clearance, and people went nuts and threw everything on the floor and all over the shelves by the time I got there around 5 pm. Everything of worth was all gone, and I found several empty boxes that people left after stealing the contents. Some of the stolen items were just $4 to $6. Really? Anyway, this place gave me a headache with eye chaos and long lines. I left empty-handed. I don't think I'll go there again.
