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January 2024 by momo
I've ordered from this location several times and decided to pay a visit as I was passing through California. I'm so glad I did. I was able to purchase a Hangyodon plush in person. This store has every character in stock with the exception of Usahana. She seems to sell out quickly. They are an officially licensed Sanrio store so you know you will also be purchasing items from Japan as well. This is one of the few Sanrio stores that is super organized and very easy to shop. Glad we made the visit.
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November 2023 by Jacqui Harper
Small and clean store with many items to choose from. I love coming here to shop and the staff is always kind and helpful. The store is wheelchair accessible as well.
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October 2023 by Billy L.
Before we used to love coming to this cute little Sanrio store to pick up gifts and stuff for kids. That's until our recent experience. We grabbed at least 20+ items over $200 and spent at least half of an hour in there. They had two young ladies working, but neither offered assistance. Not even "can I take your items or would you like a basket?" When we cashed out, our stamp card was turned down to be stamped and no explanation given. No bags offered even when asked so we had to hand carried our items out to the car. When called back to complain, all we got was a meaningless apology. Still didn't offer to stamp the card or anything. Not ever going back!
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July 2023 by Santi L.
If only I can give 0 stars comparing this store to other sanrio stores. Workers are extremely rude. The two females workers closing july 18th were speaking in Spanish, which isn't the issue, they were talking about telling us to leave and lying about when they close. They also continued to laugh and chuckle while ringing us up. I understand we were there 20 minutes before close, but that doesn't excuse the horrible ambiance created by the employees. The male employee there was nicer than the others, I get they want to go home but there was no reason to be rude. I honestly regret going through with my purchase.
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July 2023 by Mirna Lodge
so cute omggg
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July 2023 by Rosalie Lodge (Rosiecheese)
so cute omggg
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April 2023 by J Dom
Small store but packed with a good assortment of plush toys.
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April 2023 by P W.
Rude staff who makes you feel unwelcome. I'm not sure how this place stays in business when you can just go to Santa Anita Mall which has friendlier staff and more options.
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March 2023 by Sidney J.
It was so pretty and me being a big Sanrio fan and I got a bunch of kuromi and cinnamonroll stuff and more but I would definitely recommend this to Sanrio fans in my opinion
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February 2023 by Antonio M.
I love this little Sanrio store. It's cute and in a nice plaza. The co-workers are ALWAYS so friendly. I actually like this one better than the one in the Santa Anita mall. Their prices are way better and although it's not as big as the one in the mall, I love this place because I only shop for Hello Kitty stuff, not the other Sanrio characters tbh. So if you're looking for a gift for someone or just want to look for cute hello kitty stuff then this is definitely your store. I always leave with something cute. I recently bought a hello kitty cell phone/pencil holder at the Monrovia store and when i went to the mall yesterday I saw that the Santa Anita store only had the pencil holder (without the cell phone holder) and it was way more expensive! Definitely going to be shopping at the Monrovia Sanrio from now on!
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February 2023 by Kennedy W.
When u first see this store you CAN NOT resist but to go inside.everything is Sooo cute
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February 2023 by Angelina L.
I've been chatting with the store through their chat feature and Instagram. My messages are being seen but they don't reply. I wanted to place a large order online and I'm not sure why they're so unhelpful.
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January 2023 by Patty L.
I've had my first visit here at the Sanrio Monrovia store yesterday afternoon and the experience was absolutely lovely . The associate Samantha greeted me and walked me through the store briefly, asked if she can be help me find anything I'm looking for...that was so sweet and thoughtful. Then Samenrha introduced to me the special of the day ...I was very excited to be the shoppers after her warm inviting and welcoming greetings, I've found lots of accessories and light casual & cute jewelry that I can totally use for fun occasions. I'm a Hello Kitty fan ...and I do adore the necklaces and matching earrings, bracelets they have in this store. Parking was superb, location was premium..surrounded by all the top notch eateries and very close to old Town Monrovia . 5 stars shopping experience .
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January 2023 by Sharon Wu
Really cute shop. Lots of sanrio stuff that's hard to find else where
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January 2023 by Angeles Madrigal-Moulton
Wish they would remind me of the rewards card. Sometimes I forget?