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February 2024 by Marcy striani
I tried TJ’S automatic dish washing pods. These should be taken off shelves, food isn’t removed even after 2-3 washings with pods.I personally rely on Trader Joe’s items mostly I am satisfied these are the worst thing I have tried and I hope this doesn’t fall on deaf ears please do whatever it takes to get another brand or manufacturer believing in your products is what makes us come back day after day,! I live in Laguna Beach California my family buys a big part of weekly grocery and personal care .Thank you for reading and hopefully doing something about the dishwasher pods.
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February 2024 by African Pride
I am one of your loyal customers and I was shopping at your Seattle store like I did for the past 15 years and I love Trader Joe’s but today I got a ticket for parking out of line it’s a very tight parking spot and people do that all the time and took the ticket with my receipt to the store manager thinking they will handle it but no she told me they have nothing to do with that and I can call diamond parking but they also wouldn’t help they say I have to call the building manager it’s crazy I am your customer I parked at your parking spot you should be able to take care of that .I am so disappointed you lost a loyal customer.for ever .Never would me or family shop there ever again.
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February 2024 by David Obi Jr
They don't take people serious.
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February 2024 by Lori Richard
The vice president of the Seattle area called me from a California area was very sympathetic of my complaint never offered a olive bridge or a gift card or a way to assure that this wouldn't happen again. Absolutely nothing.
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February 2024 by Linda groom
I love shopping at traders but my problem is there isn’t a Trader Joe’s in the high desert. For myself I have drive 2 hours and I have bring an ice chest to go to a store. We have no organic stores in the High Desert just a Walmart or target and a lot of stater brothers. There are so many empty stores that they could takeover and open just one . I would shop there instead of driving so far
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December 2023 by J M Harris
Incident in Silverlake TJ bothered me. I took 2 little cookie samples The guy putting them out, said you are only "allowed" to take 1 and berated me for a few minutes. Making me feel like I had stolen something. I decided to call HQ & comment. The woman taking the complaint, then in a rather unfriendly tone said, It's not Trader Joe's it's that one person. She choose to correct and she doesnt know it was. I had a general age physical description sex, The manager would know his employees working, who was putting out samples. Give me a break. Not I am sorry that happened, I'll pass it along. But no, I had to be corrected. It doesnt matter that I am a longtime, regular customer. Has everyone gone rogue where courtesy no longer matters.
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December 2023 by teresa tebbe
I am EXTREMELY UNHAPPY and DISSATISFIED CUSTOMER I have been Shopping at Trader Joe's for yrs. In the last couple of yrs. I have been seeing changes when it comes to products sold in there stores. The Most recent issue is There Trader Joe's EggNog I live in the Richmond Sounding area the closest Trader Joe's is 30 miles from house. Both Warehouses for the Richmond area for what ever reason could not Supply the stores with Eggnog December 9th was the last time Eggnog was in the stores this is unheard of in all the yrs I have bought Eggnog from Trader Joe's they have never run out this early and the attitude from Customer service Corporate was Even worse Trader Joe's has for Customer service correct the issue and get the last shipment to the Richmond stores. You get a 1 be because it's the only way I can right this complaint. I had some Christmas cookies I needed to make with your Eggnog can't now.no concern for there customers anymore which is sad being that Company's Are going out of business the company could have found a way to correct the problem and get the last shipment.Of eggnog to the Richmond stores
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December 2023 by Walt Tramontana
I am pissed. Your produce goes bad before it leaves the store in Omaha; I expect better while being from Thousand Oaks.Then this happens when using your Trader Joe's branded grinding mill. Why would you let your supplier use a screw top on a product intended to be rotated? Idiots.
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October 2023 by Anonymous Anonymous
Wow, Trader Joes just straight up does not even address food safety reports submitted through their website. I guess they think that not responding means they're not liable or accountable. Instead I'll be forwarding the complaint that I submitted on their site to FSIS, FDA, and USDA.I left this comment on their Instagram and they repeatedly had it marked as spam and deleted within 3 seconds flat every time I re-posted it. I no longer trust the Integrity of Trader Joe's nor the safety of the products that they sell.I have found so many foreign objects in my food from there in the last 2 years it is revolting. Many times I have found insects in my prepared food, and even their tofu.This last summer I found a literal pubic hair in the strawberry muffins.I reported these incidents every time with photos and they never pulled the products and several times did not acknowledge my concerns.
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October 2023 by Mark N
I am writing to say that I really do like the products from Trader Joe's. I have purchased food products from Trader Joe's for a number of years. That is why I am so disappointed when a product that I usually buy was no longer available, a product that is considered as "seasonal". I checked on **** for that food product and noted that there are thousands of **** stores that sell the food product that I was searching for at an extraordinary markup price. Requested Action: I would like to request that **** should take down all the resale stores of food products. If a product contains the words "Trader Joe's" or "Trader Joes", then **** should be notified or should AUTOMATICALLY deny the posting of resold food products.There are liability issues if somebody gets sick, which includes the reseller and Trader Joe's. Does Trader Joe's really want to open itself up to lawsuits if a consumer gets sick from a resold food product? Also, consumers will remember that there were no products on the shelves, especially seasonal products, where it is no longer available. There are literally thousands of entries for food products that resellers are selling to unwary consumers at an extraordinary markup price, and such activity does damage the reputation of Trader Joe's. Trader Joe's should take a proactive stance that ensures consumers that products are available on store shelves and that there are no consumers buying out food products so that those same food products are not available for regular consumers at the regular store prices. Resellers should be completely shut down and blocked in perpetuity forever on all resale platforms such as **** and Amazon. **** and Amazon should take a very proactive stance against resellers of food products, and Trader Joe's should regularly monitor both **** and Amazon for any resold food products.
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October 2023 by K Lane
Not sure what is happening at Trader Joe's, but it's not good! I've been shopping at Trader Joe's every week for over 20 years. It has always been an enjoyable experience. But lately that has changed. The employees who used to be happy and friendly now seem angry and stressed. The music used to be in the background and pleasant. Now the music is blaring and terrible. I had a big shopping to do last week as my relatives where visiting. I walked into the store and because of the music blaring I left and went to Whole Foods! Very enjoyable. Trader Joe's better wake up before you are just a memory!Very sad to see this happening.
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October 2023 by Don Ron
I love TJ's. But occasionally there's issues that need to be complained about, so here I am, to complain about their Italian sausage. Every few months I try the Italian sausage again to see if it still has bone bits in it, and there always is. Literally. Every. Single. sausage has bone bits, and has for as long time. What gives? Why can't you contact your sausage maker and tell them to clean up their act?
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September 2023 by Gregory Contino
I’ve been going to Trader Joe’s for 25 years. I just saw the ASPCA Animal wellness report and Trader Joe’s received an F from an A to F scale since they have no animal welfare policy whatsoever. I will never step inside a Trader Joe’s Store again until they get it up to an A. Luckily Whole Foods is close to me and they received an A.
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August 2023 by Ellia Hode Eshye
On July 5th I went to the store located on Fairfax and 3rd.A young male Hispanic started sparing with me, the for no apparent reason called me a racist, that's Defamation of Character, I can sue them in Federal court on hate crime also. Corporate office customer service is in need to take more responsibility. I will retaliate.I am Edith Stern and set a legal precedent in NYC, Edith Stern and Tami Ohana vs 180 Prospect Place, I'm a civil rights hero, the guy who harassed me belongs in a mental institution.
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July 2023 by D W
horrible experience tonight at Monrovia, Ca location by manager David E. hope someone from trade joe's will take the time to read this review. After a hard day's work, i went to get my groceries and lunch and dinners for the week for my dad and I, and today I decided to take my little 4 pound puppy shih tzu with me. I did not know dogs werent allowed, and as I got done paying for my items, on my way out the store, Miloh, my puppy must have gotten a bit excited at seeing some kids and barked. And mind you, I was already done paying, leaving and David E, one of the employees at trader joe's stops me and makes a rude comment, "dogs aren't allowed here, much leas allowed to bark here." After a hard days work, spending my hard earned money at trader joes, last thing i expect is someone that could have easily handle the situation with class and understanding, make me feel threatened, and bullied. This is unacceptable. If David E was a manager, he could have easily been polite, and point out that dogs arent allowed in a friendly manner, instead of acting angry and annoyed. obviously this guy doesnt have kids or dogs, at least i hope not as much as we try, kids and puppies are gonna do what they want at times with no bad intentions. Striking part is, I was done. finished checking out and leaving and he came from the middle of the store as I was leaving just to stop me and verbally make me feel terrible and uncomfortable. I dont go to trader joe's after a hard days work to feel threatened this is not right. please look into this incident. his name was David. this happend around 8:50 pm 7/27/23
