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July 2023 by Tracy Pena
Best Ulta experience ever. I felt listened to and understood. The sales lady connected me with a makeup girl that perfectly matched my foundation color. She asked questions to help understand what I was trying to accomplish and actually sent me home with samples that I am going back to buy the full size product.
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June 2023 by Mireya Acevedo
Great experience, great customer service friendly atmosphere
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May 2023 by Gus Tavo
My experience here has gone from great to terrible, the customer service here is very unhelpful and rude to genuine customer requests. They don’t give logical responses and employees are not even helpful to customers. I’ve never had an issue at any Ulta Beauty store but this one. I used to come back then and got what I needed and was good about my day but after this last time, it just wasn’t worth my time. Overall, I wouldn’t recommend it here, and I never give bad reviews so when I do then something was really wrong about the place.
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May 2023 by Peter Nickle-eater
The service here is either just terrible, or the workers are racist. On several occasions my family and I have been bluntly ignored. On one occasion my mom asked for help being matched for foundation and someone started helping her, even sat her in a chair and started swatching, but ended up disappearing. When she asked someone else for this person they supposedly "went to lunch". Then this person didn't help either and disappeared. They left my mom looking and feeling terrible. Honestly just go to Sephora, a much better experience.
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March 2023 by Christina Ortega
I had a very pleasant experience with Veronica. She was very sweet and patient. Thank you Veronica! Also thank you to the manager. I will be coming back. It's always a pleasure shopping there and getting my Benefit waxes.
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February 2023 by Sexy Sagittarius
I love ? this place, my one stop place for hair in beauty products.
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January 2023 by Jennifer S.
My husband bought me a croc hair straightener! We ordered it online and tried to pick it up on curb side, but no one ever came out. So I went inside picked up my item and went home. When i untaped the bag and got the straightener out, it had fingerprints all over the plates and it wasn't wrapped in plastic. No warranty card or instructions either.We went back to the store right away and they exchanged it with out hesitation. They must have know they gave me a used one and thought I wouldn't notice.
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January 2023 by Keri Carr
Wow never been treated so poorly at Ulta before. Super disappointed. Their way if excusing giving me horrible customer service was that they were giving excellent customer service to someone else lol pathetic
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December 2022 by Talia Mediano
Employees are always so friendly and the store is well stocked and maintained
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December 2022 by Customer C.
I really like this store! Every time I go in, everything is super clean and nice. The employees are extremely kind and helpful, amazing staff. Will definitely continue all my shopping here.
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November 2022 by Paulina D.
My review is based on the Ulta Salon Services. Master Hairstylist, April Meza is a treasure. She is very knowledgable and will pay attention to your hair needs. Her expertise is so valuable and she knows how to listen to you and ask the right questions. She is such a talented hairstylist and has been taking care of my hair for years and always pays attention to detail. I can always count on her for her honesty and expertise when it comes to the hair process. Anyone that sits in her chair gets so much more than just a haircut/style. Im always on the go, so I hate sitting in a salon chair, but April always makes it a special time and it's a fun time to talk with her while getting my hair done. She not only styles your hair, but gives you that quality experience.
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November 2022 by Sarah C.
I love this Ulta over the plenty of others I've been too. The vibe is always right, and the workers are nice and helpful. I also get my hair done at this Ulta by the stylist Noemi. She's truly an amazing stylist who understands what you're looking for. I literally just show her a color and a style and she does it amazing every time. She has a wonderful demeanor and is so passionate about hair. Check out her work on Instagram: @hairby_noemi. Thanks for the amazing hair !
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November 2022 by Marrissa C.
Made an appointment to do my hair copper with Noehmi and I couldn't be more satisfied! Everything from the experience to her work was just amazing! If you ever need your hair done I 100% recommend Noehmi!
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November 2022 by Sofia G.
I've always just done my hair at home and I definitely ruined it along the way but when I was in desperate need of a makeover I decided to go to ulta salon. Noemi is literally the best she gave my what I wanted but made sure we took care of my hair and did it safely so I wouldn't have any more damage then I did. If you have been wanting to get your hair done you must go get your hair done by her ! She also has the best product knowledge I always love everything she recommends.
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November 2022 by Denise W.
I have only good things to say about our Monrovia Ulta and my favorite stylist April Meza. I have always been able to get help and advice from the knowledgeable Ulta team. I have always felt that the customer support system at Ulta is remarkable. I have especially felt this way about my stylist April. She is so kind, encouraging, and positive. She truly is one of the most positive and engaging people I know. She is so knowledgeable about beauty, hair, and products. When I go to get a trim or color I always feel like I've been treated like royalty. April treats everyone with the greatest amount of respect and she strives to please all her customers. I highly recommend April Meza and all the Monrovia Ulta team. We are very blessed to have a team of this high caliber and excellence near us.
