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March 2024 by Baby Gorilla TV
Thank you Santiago for delivering our mail. When I was on crutches he brought our mail to our door when he didnt have to. A real class act.
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March 2024 by Jodie Dorman
Customer service is very nice and informative.
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February 2024 by mike sharble
Most rudest people ever! They think they are high and mighty. They can't do anything right. I request to hold mail and get confirmation and they still deliver mail. They tell methey wont hold mail for me. Who do they think they are. They tell me I need to forward my mail to the address that is our vacation home and I do so and then I get mail for a few days and then no mail. I call to check where my mail is going and they say its a computer clitch and the dont know. They ask me to follow up in a week and they still dont know but not to worry eventually it will go back to sender. Bills, check, social security,medications. They don't care! I have been at my address since 1979.This Monrovia post office is the worst.
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January 2024 by Fuck Yourself
Extremely lazy delivery people. They're getting paid to deliver my packages, AND THEY DONT. A package was supposed to arrive today, and it says they tried to deliver it. No they didn't. I DIDN'T EVEN GET A REDELIVERY SLIP. How lazy are they to not even try to deliver it and just make me go out of the way to go ALLLL the way to the post office it's at because they were too lazy to deliver it. Fire those people.
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October 2023 by Hanspal Kahlon
Staff is very friendly, their service is fast. It could be hard sometimes to find parking space in front of it.
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October 2023 by Mark Berasley
While I understand in today's world why the doors are locked after hours, it makes no sense that the mail drops behind are padlocked shut - the slot isn't big enough to worry also when the curve as a letter is dropped in.
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July 2023 by Justin Yen
This post office is just as bad as the one in Temple City, if not worse! I needed to send 2 packages with Registered Mail overseas, with one heading to the UK, and the other for Chile. The postal worker wouldn't allow me to take an image of my own package that I was sending out so I can let my friends know what they should look like upon receiving it!Not just the postal worker wouldn't allow me to take an image of my own packages that I was sending out, she sent it under the wrong class of mail, which was the reason why she didn't print a customs label as I requested! I asked for my items to be sent as a package, not as a large envelope where I wasn't made sure that it was insured if it was lost!The package I sent to the UK arrived safely, however the package I sent to Chile hadn't had any updates for 2 weeks, so that is when I filed an international claim, which was made more difficult as the package wasn't insured! About a couple days after I sent in my claim, I finally got a tracking update where it had been delivered!Get your act together and stop being lazy when a customer makes a request! This post office should just fire most of their workers and hire new people that ACTUALLY do their job and provide good service!
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May 2023 by Robin Willis
I don’t often leave reviews, but this was exceptional. Clean, fast, efficient, friendly. Thanks!
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May 2023 by gabo
They keep delivering my mail to the wrong address
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March 2023 by Malinda G.
This has to be the worst post office There is always only one guy working. Who can never help if there is a bigger issue than just sending a letter. Waited for more than 30 min. To be told the supervisor is late. The only person who apparently has the right eyes to look for a package. Dropped of my pkg on Tuesday and it is now Friday and no tracking or info provided. They don't know where it is or how to find it. He told me they don't scan the packages and they just haven't scanned it yet. Haven't scanned it.!!!! How do they know where it is or where it is going. Oh yeah. They don't know.
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March 2023 by Knife & Storm Review
I had a small bubble mailer that was not rigid and bendable and the clerk still wanted to charge me 5.25 and he said it was a package, only way that can be sent. So I went to the Duarte PO with the same "package" and the clerk charged me 1.26 saying it is flexable. I will not be going to the Monrovia PO any longer. They don't know what they are doing.
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March 2023 by The Puppeteer
Clerk 13 was very unprofessional it's an Asian guy I clearly told him where I was mailing my documents and I asked for a proper envelope to use he first pointed at some paper envelope later he decides to read the address of where I first mentioned where I needed to send my documents and later tells me I need to use a different envelope that is priority because the first envelope would cause delays.So after I paid for the first envelope I had to okay for a second one because he's too d*** to understand where I told him the first time where I needed to send it in the first place so made me spend twice as much money.
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March 2023 by Lafayette G.
Every time I come in here, there is only one person working the counter. Used to have good employees, no longer. Use the one in Duarte on Highland, never going to this one again.
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February 2023 by Kay T.
I did some returns using USPS box and it was always accepted, but today the guy at the front desk said i cant use USPS box and tried to sell me the kraft box. It is such a waste!
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February 2023 by Camille Parra
Was given good advice on how to send out my mail.
