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October 2023 by Max Ann Castater
$8 for ketchup....!? REALLY!? get off it. Incompetent staff, pharmacy NEVER has my meds in stock. One or two good deals in store - if you jump through all the hoops of downloading their dumb app and clipping digital coupons (ridiculous) but they recoup that $$$$ on literally everything else that's beyond overpriced.
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June 2023 by Abel M.
Do yourself a favor and NEVER have your meds (re)filled here. Doctor will send your prescription, only for them to tell you that it's "back-ordered," and will repeat the same thing to you every day you call them. I'm unsure as to why this happens (actual back-ordered medicine, pharmacists not fulfilling orders, etc.) but it's annoying and it WILL waste your time. Stay away if you want to have your medicine at some point in your life.
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January 2023 by Joanne Verre
I have been going here for years, even after moving pretty far away. The staff here are the big reason for this. Always friendly, courteous, and as fast as possible considering the volume of business.
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November 2022 by Yasmin C.
This pharmacy is disorganized and prescriptions take a long time to be filled! The staff is very nice though.
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November 2022 by Emily B.
They never answer the phone, they will say the prescription is ready and then when I go to pick it up it's never filled because they don't even have my meds in stock. Anyone that comes to the counter will be standing there for a good 10-15 min before actually being acknowledged. If you have to use this pharmacy than it is what it is, call in your meds to be refilled a week in advance and double check it's filled and prepare to be ignored and waste 20 min of your time. But I recommend any other pharmacy.
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July 2022 by Beth Brady
They are always very friendly and get my prescriptions filled quickly. Above and beyond!
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November 2021 by Martini Arden
I called before going to get my Covid19 Booster the pharmacist said I needed to only bring my vaccine card & my insurance card. When I arrived the pharmacy technician rudely said I also needed my Drivers License & my Social Security Card she was very abrupt!! I never carry my SS card & I have never previously been asked for it she continually pressured me for it she was very very rude about it & she finally said that she didn’t need it?? The Pharmacist said they needed it for billing? I had gone for my flu shot two weeks before they never asked for my Divers Lic or my SS card & they already had my information on file. What has happened to friendly Customer Service!
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October 2021 by Jeff N.
This is the worst pharmacy I have ever been to. Not only are they very disorganized, they're very unprofessional and unhelpful. It got so bad that I finally transferred my prescriptions to the CVS pharmacy in the Duarte Target, as they were recommended to me by a friend. It was quick and they were so friendly. They have a service were they mail the prescriptions to me! I was so impressed!
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October 2021 by Silvia B.
This is the worst pharmacy i ever been to. Worst customer service. They hardly answer the phone. They don't attend the phone with their proper name. They put you on hold all the time. They always have big lines. They're too slow. They need more employees. Please whomever has authority to this pharmacy pay more attention. This employees harly ever call your dr. For refills. They don't have any manners. Do something vons pharmacy.
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August 2021 by Michael Gomez
Great variety of produce, plus fresh bakery and deli on site. Prices are fair and the staff are always friendly and helpful.
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July 2021 by Shamanthia J.
These guys work soooo hard....they really, really care....so nice...so patient..... Always smiling and in a great mood...always make you feel like you're the only one there....so personable..... Imagine them having to help a train of sick and sometimes irratible customers.....all while dodging each other in the small area they have to work in....phone is ringing.....problems with prescription refills.....calling doctors offices......wow.... Please....appreciate them..... Thank you guys sooo much !
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June 2021 by Carhin G.
I used to work here and it was terrible that's all I'm gonna say. I had to clean terrible things from the bathroom and I had to stay outside at late hours in the parking lot with no supervision and I was harassed by men on multiple occasions and the management didn't do anything about it. Keep in mind that I am a minor. The deli is also suspicious DONT buy from there because people get food poisoning from it and that's a fact. I did my best to be a good worker but I constantly felt unsafe at work and uncared for and if you're one of the 100 terrible reviews this store has I definitely don't blame you because this store is just wack. I miss my co workers but I know they also hate it there. I had to teach myself how to deal with harassment and to have patience for things no 16 year old girl should be tolerating. I haven't gone into the store since I quit and the only reason I would is to see some of my old co workers. Overall this is just a bad place to work I'm still mad at my mom for convincing me to apply.
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June 2021 by k b.
1 Star for Darlene in the deli. I'm sad I have to explain this situation, but I feel it's necessary. I was waiting for my favorite lemon caper arugula salad, and my husband wanted fried chicken. He motioned for me to go ahead and order what I wanted first, but I knew I'd have to wait because there was already a gentleman helping someone in the pre-made salad area and there isn't really room for two people to be scooping from that case. I told him to go ahead and he got frustrated with me because he didn't notice what was going on so I walked away and grabbed something else I needed. Clearly Darlene didn't realize that we were together and she told my husband I was rude. He of course told me she said that after we walked away. There was no reason that she needed to have any say, and I guarantee you the gentleman that actually helped me found me quite polite. I was totally upset about it, and went back and told her (very kindly with tact) I didn't appreciate her calling me "rude" to my husband. She proceeded to tell me, "well you are rude." I was shook by the look she threw at me and attitude she gave. Pure trash. I literally had no personal interaction with the woman for her to deduce me being rude. Darlene is clearly burnt out and can't handle customer service. She is out of line when she doesn't even need to be. She wasn't involved and by her inserting her opinion to a customer she doesn't even know was the most unprofessional act I've seen in a long time. She appears to be well past retirement age and I hope she takes that road soon. Vons would be better off without her.
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May 2021 by Matt G.
This place is a joke! I use to like this place because of a couple workers! But it just changed. I had a crush on one of the check out girls. Then one random day the bag girl and the old guy got stupid with me! I would punch him TF out but he looks like he would not understand the concept of pain! So I got with my ex in 2020 because it felt different, like I had no chance with my crush! Thanks old weird man and bag girl! Regardless I shop at different places now and avoid this Vons I'd rather die before I go back to this place! I'm moving anyways so honestly I could give a crap just saying! As far as girl that's 27 years old, she's still is cute! I'd give her 20 stars if I could. Hope she's doing good, I'll miss her after I leave this city! Thanks old f*** for destroying something that could have been sweet!
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April 2021 by Lilia R.
HORRIBLE CUSTOMER SERVICE. VERY rude cashier lady. She was very aggressive and negative to me and my husband IN FRONT OF my newborn baby. I later called customer service to report her negativity and she was DEFENDED by the manager who would not listen to what I had to say. She said she would "talk to her" but she obviously didn't care. This is just messed up and I have nothing else to say. Horrible management and rude workers. They lost a valuable customer today. STAY AWAY!!!!