Claire's is a popular store specializing in jewelry, hair accessories, and fashion accessories, including brands like Hello Kitty and Stitch. It is a favorite destination for earrings, friendship bracelets, hair claws, bows, bags, and beauty products. The store offers ear piercing services, which many customers find enjoyable and memorable. One customer praised the staff for their excellent service when their daughter got her ears pierced, noting that the process was handled well and left the girl admiring her new earrings. However, there was an instance where inappropriate earrings caused discomfort and infection, highlighting the importance of choosing suitable jewelry for piercing. Staff members are often praised for their professionalism and calmness, especially during busy times. One employee, in particular, was commended for her patience and ability to manage multiple responsibilities, making the experience less stressful for nervous first-time piercees and their families. She took time to ensure the earrings were well-placed and explained different options thoroughly. Customers appreciate the quality of the jewelry, such as yellow gold CZ studs that remain beautiful even after swimming. Overall, Claire's provides a fun shopping experience with friendly staff who help create positive memories, whether through ear piercings or choosing fashionable accessories.
Amazing Customer Service at the Montclair location downstairs next to Barnes & Noble! Bee helped us and we absolutely love her! She pierced my daughter’s ears, and my daughter is very pleased with how it turned out!!!
May 2026
Just got my ear pierced and the lady was super nice and fun. It didn’t hurt at all and they staff was very friendly.
May 2026
*diana* Had a great customer service and very helpful with my newborn piercings
