Costco Pharmacy in Montclair is a popular store known for its wide selection of products and friendly staff. Customers often appreciate the helpful and kind employees who make shopping a pleasant experience. One reviewer highlighted a cashier named Nate, who was very polite and caring, even when faced with questions that some might consider dumb. The store is usually well-stocked, offering a variety of snacks, pet products, and items for the house, office, or special occasions like birthdays. Many customers enjoy exploring the store for deals and seeing new products, especially during afternoon visits when the store remains busy but well-managed, with many cashiers to handle the crowd efficiently. The staff are generally friendly, with some reviewers noting that employees at this location seem nicer than at other Costco stores. There are plenty of free samples available, adding to the enjoyable shopping experience. Customers also appreciate the cleanliness of the store, both inside and outside. One remarkable story involved a helpful employee who returned a lost phone to a customer, demonstrating the caring attitude of the staff and team. While some customers find the self-serve area less friendly and less helpful, overall, Costco Montclair is appreciated for its good service, variety of products, and clean environment. Whether shopping for everyday essentials or special items, many customers leave satisfied, often mentioning the positive interactions and good deals they find during their visits.
I want to give a shout out to Gabriel at the customer service desk. I forgot my wallet at home today and he helped me get set up with the app using my membership number. He was very patient and helpful! The store was well stocked and lines were moving quickly.
March 2024
Costco always has what you need and there's always something new the people working the self serve aren't very friendly. It's probably easier to go get checked out by a person and going through the self-serve they're always rude not very helpful but I still love Costco.
October 2023
Huge shoutout to Marty for the excellent customer service! Thank you for making our Costco experience great!