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July 2024 by JT TennMan
I went in to leave my vehicle for oil change, tune up and fuel system cleaning! Left it Saturday and was called Sunday afternoon it was completed! Exactly how it is supposed to be smooth, quick, & painless!
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July 2024 by Amy Lynn Hartley
Great customer service
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July 2024 by Dorothy Lafrance
I went one time to Firestone complete auto care in Montclair, California and I dealt with Gavin. Very nice young man. The place was very clean. The work was done and the timely manner and I would recommend this place and I will definitely go back being a senior citizen, they did not try to take advantage of me.
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July 2024 by Theresa Macias
There’s no words how much I can express the gratitude I have with the amazing customer service I had with Gavin M. @ Firestone of Montclair. I truly acknowledge and appreciate you going out of your way to work me in today with your booked schedule, knowing today was my only day off for the next two weeks.. There’s not much good people in this world like you and willing to help others. Thank you again soo much!!! Keep up the amazing job and don’t ever change your personality!!
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July 2024 by NELS HANSEN
very professional staff and helpful too and honest no up selling services service was completed promptly
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July 2024 by T Stephens
Nolan was very attentive, despite nonstop Sunday clients. He understood my needs and concerns, replaced two worn-out tires, and more. Prices were very reasonable. I have been looking for a full-service center and will now be a repeat customer.
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July 2024 by Sheree Johnson
Noland was AMAZING. He really knows his job and gives such great service.
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July 2024 by Chris Dissler
There was a time when we liked Firestone. That time has passed, greedy... They scammed my wife with a 'computer diagnostic' for $120. Autozone does the same thing for free. That coupled with the INSANE wait times, even with an appointment. DONE. We've been going to Firestone for years and years. Just lost yourselves a customer.
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July 2024 by Kristina Burgos
Friendly, professional, continually kept me informed of the progress and time frame.
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May 2024 by Ned
Came in for a vehicle inspection on 2 vehicles. I was impressed with Gavin's friendly and professional service. The service was completed with a next day appointment. Much appreciated!
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May 2024 by c v
I’d like to recognize Sean and his technicians for putting costumers “first “ by providing affordable and honest recommendations. A Toyota dealer recommended me to replace the upper ball joints , I was quoted $1600.00 for such job. Luckily, I had purchased a lifetime alignment service from Firestone so I took my truck back to Sean for a second opinion since not long ago they had done the alignment and found nothing. The technician throughly inspected my truck again and voided the dealership recommendations. I truly recommend this Firestone location. Thanks again Sean.
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May 2024 by Lety Arreola
Had my tire blow out on the freeway and it was unrepairable. They took good care of me. I ended up buying 4 tires.
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May 2024 by Jim Hutchison
I took a tire in to be repaired and it turned out the tire was bad. The manager took time to show me the inside of the tire and explained why it could not be repaired. He also put the tire back on the wheel and returned it as i requested without charging me a dime. Easy 5 stars.
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May 2024 by Brandon Arias Espinoza
I Wanna thank Sean for his service! He was really nice, quick and profesional, Highly recommended!
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May 2024 by Kyle N
Very happy with the service. Had an issue with my cooling system. Was in a panic cause I needed it fixed and was worried that I would be out of a vehicle for a couple of days. They were able to get it done fast and made my day better.