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February 2024 by Ana Parra
Brought my car for an oil change and Sean was very helpful and nice . He explained the recommendation needed on my car . Thank you Sean and Alex
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February 2024 by Brianne Rolfe
Professional and friendly and fast. Sometimes that’s all it takes to keep someone coming back!
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February 2024 by G N.
"We are not going to stop doing what we are doing just to help you" was the response from the representative at the front. I left and I don't plan on ever doing business with them. Feel free to come by and prove me right. they're rude and disrespectful. They DO NOT value customers.
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February 2024 by Gabriel R.
The white gentleman that works in the front is pretty nice and helpfull but i think his works are not very good or responsible. Me and my wife took our 2011 Nissan Rogue for a basic check up and paid their $10 special price. We wanted to check and find out why there was grinding in the front brakes . At the very end we were told that they didn't find any grinding and they gave us a print out of the basics that they thought it needed. Upon driving our SUV 2 hrs away to our destination. We found out when we got there that the radiator was completely empty and over heating and I was very concerned because I never had this problem before. Im upset because they did not notify us nor add water or anti freeze to the radiator and the Suv engine could of been completely ruined.And we still hear the grinding Noise. That they Did not hear or see when they were test driving the vehicle. Also Now our horn. Is not working and a few other Things don't sound good on the vehicle its making a raddling sound like things where left loose or something. Not good. I would not trust this place again go somewhere else thanks.
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February 2024 by John Christopher
Came in just before closing for an oil change and tire rotation and they were able to fit me and finish the job. Thanks again.
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February 2024 by a paul
good service and price.
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February 2024 by Cori The Lioness
Always communicative with the process and always get good work done on all my vehicles.
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February 2024 by J B
Amazing knowledgeable techs. Great prices and coupons available.
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February 2024 by P S
These guys are great! Had a flat on New Year’s Day and found them at 4:55p (5 minutes before closing) and they took me in and fixed the flat. What a life saver. Can’t thank them enough.
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February 2024 by Armando Armijo
Had a blow out from a pot hole at 4pm. Couldn't get to Firestone until around 530, which they closed at 6. Nolan Ryan told me on the phone to just get there and they'll take care of it. When I got there they said they were backed up and I'll probably be there until 630. At 534 they drove my truck up all repaired. Great customer service.
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January 2024 by Ian R.
If I could give one star I would!!! Save your time and money!!! Nolan is the worst manager I've ever seen!!! He has no people skills and is very rude
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January 2024 by Peter P.
Very disappointed in the service. Took my car in with an appointment for a tire patch. Told me it would take an hour. Two hours later and they told me that they couldn't patch it. I assumed it was all done when they called me. Don't understand why it took them 2 hours to simply take a 5 second look at the nail and tell me it was not repairable. Had they just told me up front when I handed over the car maybe I would have bought the replacement with them but god knows how long I would have had to wait for them to put it on. Never again Firestone. Tire pros will continue to have my business.
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January 2024 by Stephen Robinson
I appreciate the professionalism and attention to my car.Thank you
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January 2024 by Joshua Nelson
I recently visited Firestone to get four new tires installed before our holiday travel. While the overall experience was positive, there were aspects that left room for improvement.The process of selecting and installing new tires was straightforward and efficient. The staff was knowledgeable, helping me choose the right tires for my vehicle, ensuring a safe journey ahead. However, the experience was slightly marred by an issue with a wiper blade installation.Shortly after the service, I discovered that the wiper blade was incorrectly installed, necessitating a return visit to the store. While the staff at Firestone promptly fixed the issue, the inconvenience of having to return and the lack of any discount or compensation for the mistake did affect my overall satisfaction.Despite this hiccup, the quality of the tire service was commendable. The staff’s professionalism in handling the situation was appreciated, though I believe offering some form of compensation would have been appropriate.I give Firestone a four-star rating for their good service and professionalism. However, I hope they take this feedback as an opportunity to improve their service quality and customer care, especially when errors occur. I would still recommend Firestone for tire services, with the caveat of being vigilant about the quality of the installation work.
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January 2024 by Tammy Christian
Best customer service