Metro Acura is a dealership committed to providing a safe and secure environment for both staff and customers, with ongoing safety precautions in place. They offer a wide selection of new Acura models and used cars, along with great deals for customers in Montclair, CA. Customers appreciate the friendly and knowledgeable staff, especially in the Service Department, where representatives like Stacie and Diana are praised for their professionalism, clear communication, and helpfulness. Many reviews highlight the positive experience of working with the service team, mentioning efficient work, prompt responses, and support during recalls or issues. Even during challenging times like the Covid pandemic, customers found the sales process smooth and hassle-free, noting good prices and easy trade-ins, though some mentioned minor delays or missing items like a spare tire. The dealership also offers convenient services such as shuttle rides, making waiting more comfortable. Overall, Metro Acura has a reputation for friendly service, timely work, and a supportive team that values customer loyalty.
