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March 2024 by Kathleen R.
Great selection of items, but the store customer service reps have really awful attitude. For example I had asked my cashier to repeat a question and she rolled her eyes all the way to the back of her head. I asked another sales person a question and she gave attitude. Not one employee had good attitude here. Sales person number who helped us is 682018.
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January 2024 by Jharvis L.
I stopped by here briefly since I had to pick up an online order from another store before heading out to a local concert. I'd been looking for FOG Essentials merchandise since I have several pieces from the Seventh Collection and recently picked up one of the athletic hoodies. There were two guys working. One of them was helping a customer, and the other was just sitting on the counter. There was another customer who walked in after me. No greeting or asking if we needed help with anything. I wasn't inclined to ask for help with my recent purchase from another vendor, but this visit ensured that I never come back again. If there's anything that you see on the Pac Sun website, order it online and don't bother with any of the brick and mortar stores.
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June 2023 by aria f.
some worker accused me of stealing even tho she saw the dress i took into the dressing room. i even showed the dress that i hung back up and she still had an attitude with me.....i'm never going back again it was outrageous
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September 2022 by Jorge Saldana
No mens selection, plenty of womens. All large and up. Save time go to chino hills location.
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August 2022 by Sandra P.
I am very disappointed that I received less money on my shorts return than I originally paid. I paid 30 for them and only received $12.95. I returned the items 3 days after I received them. What a rip off. I will no longer be buying anything from this store!!!!!
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March 2021 by Brenda G.
Customer service was great! The girl at the cashier (should have asked for her name) was friendly and helpful. Loved my items and my experience at this location.
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October 2020 by Jasmine Ramirez
Overpriced and quality of clothes is low. Staff is friendly though.
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September 2020 by Amanda Tiger
Decent PacSun to shop in.
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March 2020 by lithosphere
very nice employees
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February 2020 by Isabella G.
If the guy named Julian is working there then the customer service is FANTASTIC. Very Nice! Give him a RAISE!!!!!
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January 2020 by Carol McDowell
great selection of beachwear
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December 2019 by Nessa D.
I like this PacSun despite its small size. The customer service is great, I've never had a negative experience coming here. This PacSun has a great selection that you cannot find at other stores (especially in hats and men's t shirts). The deals at PacSun are great. Today's great find was Chaps & Adidas which came out to $25.00 with tax. I recommend signing up for their rewards.
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December 2019 by Jakk N.
Just realized I got overcharged shopping there last Saturday. Thought I was getting a deal because they were advertising cargo pants as buy one get one free. I thought I was paying 49.95. Checking my receipt and the total was 80$. They charged me 37.46 for each. This was my mistake not looking at the receipt sooner so they were able to rip me off. Posting this here to warn others before they shop here.
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September 2019 by Michael H.
I had the misfortune of accompanying my wife and daughter here to return a pair of shorts that were slightly too big for my daughter. My wife had the receipt, but the little price tag had been misplaced. Like other reviewers, we were met with condescending dismissal. The guy behind the counter offered such gems as, "Yeahh, we have no way to print a new price tag" and "Well, we can't sell them now, 'cause there's no price tag". What a load of BS. I'm considering taking a printer over to them so they can join EVERY OTHER BUSINESS ON THE PLANET in the ability to print prices on labels. I wonder where all the other price tags in the store come from. Do they appear magically overnight? Is there a central PacSun price tag printing headquarters that sends out loads of tags in armored trucks? We get it, you want to keep the money we spent in your store. So, put a sign by the register that says "no refunds - returns for store credit only" instead of telling convoluted stories about the hardships of price tag printing. Also, since we have now ascertained that they "can't sell" returns due to the aforementioned insurmountable price tag conundrum, I'll bet the dumpster out back is positively overflowing with new clothing. Go take a dive, kids! Free tiny shorts!
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June 2019 by Miriam Perez
my son love. all clotting