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November 2025 by Debbie Riveros
The Veterinarian at Vetco took her time with my cat and explained everything in detail on what to expect after vaccinations.
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July 2025 by Opal Revis
Everything was good I was pleased
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January 2024 by Big Dogs Rescue
The costs are ridiculously high. Staff were pleasant. Veterinarian friendly and professional. Appreciated the free dewormer. Bit $50 per vaccine is absurd. Especially considering state laws re rabies pricing.
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October 2023 by Eve Gonzalez
Love it
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October 2023 by Tracey T.
Absolutely a disaster I've only been to this Petco Grooming Salon one other time years ago for my dog Bailey to get his nails grinded, because his quicks are too long they cannot cut his nails. I decided to take him in because they were way overdue. As I entered the store I made sure Bailey went to potty before entering. He was happy as a dog could be. My dog has anxiety as do many animals after Covid and also they really don't care for vets, groomers etc. He's never been aggressive and is a very social dog. Doggie Park trips 4 times a week. Never had a problem. We go to the grooming service section I have his shot records, rabies records and I get a very unpleasant Hello. I explain that he has some anxiety and that once I'm away from him he's fine, it's just the initial leaving. He just gets a little nervous, pants, and maybe a little whiny. The girl took the papers and said ok well if he's Unruly we will just stop the service being done. I said fine. She reaches down and tells me to take off my leash from his harness. Bailey doesn't do well with choke style collars, especially the rope ones. I tell her just leave him with his harness on he's going to walk back with you once I'm out of his sight. She proceeds to tell me to take it off getting alittle abrupt in her tone with me so I did as she asked and Bailey was flaying around and shaking his head and gagging and choking terribly. She really got him worked up now so I took it off immediately and said you are not choking my dog anymore and she switched to a different style rope which was better. I proceed to walk away to get out of sight and he was up on the table not even making a movement as she proceeded to do his nails. Then she stopped and talked to someone for awhile then went back to Bailey then stopped to say hi to another dog and then went back to Bailey then she was finished. She carried him to the front and as I went to take of her collar and put the leash on his harness she says NO you can't do that you must hook yours before taking mine off. I know my dog he is NOT going anywhere and he's confined to a tiny space and I had a hold of him and his harness. I go to undo the rope and she yells "NO YOU CANT DO THAT", I said excuse me? I'm going to take this off and put my leash on my dog. She said " you're breaking our policy", well ok then. It literally takes 2 seconds to put this clip on my dog's harness and POOOF. IT WAS DONE. She didn't say goodbye, thank you. She rolled her eyes at me and snickered. Never again will I go to this Petco again. Terrible experience and so BOSSY AND RUDE!
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September 2023 by Google user
Great customer service
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September 2023 by Angel Bird
Great customer service
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April 2023 by Victor P.
This place is great the staff are friendly and knowledgeable Cassandra in the fish department, not sure if that's what it's called , has helped with several purchases and is very insightful on the fish and what is needed for them very glad that she is here and always helps Will continue to come back because of people like her
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March 2023 by Judy F.
the service in the store is excellent however this poor rating is about the grooming services. I called the grooming department to make an appointment for my 11 week old pup to get the puppy package grooming. The women took all the pups information including vaccines and made me an appointment. I also filled out the form on line and since my pup was younger I was referred to the grooming departments phone number. I called the grooming department's number. the women confirmed my pup could be groomed. took my pup to the scheduled appointment and said they would not groom her because she was not 12 weeks old. this was a total waste of time and gas. I did not see a Petco policy stating the pups have to be 12 weeks old to get nails cut or groomed. I'm
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October 2022 by Javier A.
Very friendly and helpful staff have everything you could possibly need. A pet owner's paradise highly recommend stopping by.
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September 2022 by Edward H.
Rules are rules. Our daughter's dog has renal failure, gets daily subcutaneous dialysis, has been on the same brand of frozen renal diet for over almost 2 years, and sees her vet every month or two. She is out of town and we ran out of the renal diet. We have the Petco vet approval card, but it states it expired a couple of weeks ago. We cannot give her regular food and our daughter will not return for 3 days. Of course, the people at Petco cannot give us a small supply until our daughter returns and cannot recommend an alternative. They say they have sent an e-mail to out daughter 2500 miles away and she needs to take her dog to a vet. We are stuck on what to do and not harm the dog. Help
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September 2022 by Emily S.
Petco doesn't seem to care if they sell injured or sick Guinea pigs. They also make false promises. I bought a Guinea pig with the promise that they'd have her looked at by a vet if there was a problem so long as it was within 30 days of purchasing her. The next day she started chewing on her foot and making it bleed so I brought her in to have a Petco vet look at it in case she had a foot parasite. The customer service representative wouldn't guarantee that I'd get her back if I dropped her off to be looked at by a vet. I asked if I could give them my number to call me after the vet looked at her, but the employee said that my number would likely be lost. I'm going to use hydrogen peroxide and Neosporin on her foot and hope that it gets better. I read on Google that those are okay for Guinea pigs (see below picture).
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June 2022 by Daniel R.
Manager can manage the entry doors but not much else. Groomer woke up late for his appointment
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June 2022 by Pita R.
Diana was Great! She answered all of my questions and had great suggestions, which ultimately led me to purchase pretty great products for my pup! All employees seemed really nice.
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April 2022 by Daniel F.
Took my cocker spaniel to be groomed here on many occassions the last of which a phone call was made to say my dog was was aggressive and would not let herself be touched/groomed. Never had a problem before this at this place. When we arrived at home she had a noticeable limp on her hind leg the area where she wouldnt let touch. How interesting that the area not to be touched is where a limp is. Theyd rather say shes banned then take responsibility. Obviously I cant take her there anymore cause of the ban but even if I could never again would I use their grooming.
