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March 2024 by YANINA PATRICIA DIAZ
Thank you Lauren and Sophie for all your help especially Sophie taking the time with me and the app. I appreciate you and Lauren for all your help ?
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March 2024 by Joe Stephens
I have been here at this location for almost 3 years and Lauren has been nothing but awesome! Not only is she professional, but she truly cares about her customers! Thank you for being you Lauren, I truly appreciate you!
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March 2024 by William Beckham
Very informative, polite,,and easy to access.
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March 2024 by Idania Thomas
Very good service. I recommend it. Lauren and Destiney gave me good service. They were very friendly. I am very satisfied with the service.
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March 2024 by carmela fernandez
Thank you very much Lauren and Destiny for the good information you gave us and the great customer service I sincerely recommend them to everyone
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December 2023 by Karen Annoreno
I made the decision to store my merchandise at the Public Storage in Montclair on 5548 Arrow Hwy. i have dealt with the Manager Lauren who is always very helpful and on 2 occasions i have dealt with Nicole who has been like a Breath of fresh Air. At this location the 1st thing i noticed was how spacious & clean the office is inside. This location is super convenient and is within walking distance from where i live.
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December 2023 by Ron
Place stinks. Literally it seems homeless stay here. Borrowing a cart is a joke. You need an ID but just hope someone is at the front desk or you’re pushing your boxes ? in the ground. It’s 2pm and no one here. Not the first time. $50+ rate increase and not to mention storage gates close at 5pm! Find someplace elseI would like to add one note. The rate, facility and procedures in place are in regard to my negative review. The property manager Lauren is wonderful and does what she can to make things work when her hands are tied.
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December 2023 by Madison Mafnas
I had the best customer experience thanks to Nicole, she knew the answers to every question I had and was very helpful in showing me two separate units. The place was also clean and I could tell they really care for the customers! If you go ask for Nicole!
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October 2023 by Tetis Zavala
Super clean and fresh! Thank God for that. I've seen some poorly maintained facilities and this definitely isn't one of them. The staff is amazing too. Always soo nice and accommodating even when we are running in at the last minute, especially Lauren. Shes a total sweetheart and down to earth.Totally recommend this place
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October 2023 by Jorge Gonzalez
Im definitely giving this place five stars and giving a great review because of the staff, but especially LAUREN. She is always SO nice, polite, helpfull and professional.the facility is clean and perfect for my new transition from a house to an apartment. Thank you guys
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October 2023 by Shaun Eozzo
So happy to have selected this location. Lauren has been wonderful in helping me get a unit selected, setting up my accounts and helping me with everything I needed for move in. Looking forward to continuing to be a customer to this location. Thanks Lauren!
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October 2023 by Rafael Soto
Great service and clean facility. Went in and spoke to Kaydi really helpful and helped me to best of her ability. Was very helpful as well with getting me everything that I needed to move in smoothly.
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October 2023 by Christopher Pierre
Old fashion good service !!! Smiling workers offering to help you with your storage needs.
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September 2023 by Charlie Helm
I have several Units and RV Parking at Public Storage on Arrow Highway in Montclair, CA.The manager of this facility (Lauren) is just the BEST person to work with for our needs. We travel from VA to CA and usually very tired when we arrive. Lauren has helped us transition from Multiple smaller units into 1 large unit and right near the door as well as looking out for me to have a place to park our Van.I wish more people were as helpful and thoughtful representing their employer. Lauren is a pleasure to work with and moving forward, I know if I have a need, she will make it happen. To Public Storage, pay her MORE money, she is worth every penny.
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September 2023 by Arnold Johns
Great customer provided by Lauren and Alyssa. They always make me feel like a friend and like I’m welcomed here in this facility just a loving group of Managers.