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March 2024 by Ivonne Gonzalez
Lisa was very helpful.
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March 2024 by Ana Paredes
Angie is the Best
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March 2024 by Karen Thogmartin
I was very happy at how clean this facility is. Dylan was very helpful and answered our questions both quickly and efficiently. Very friendly, which is nice to see these days.
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March 2024 by Tanner Hope
The manager Dylan was super nice and very professional
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March 2024 by Paul Edwards
Got stuff stolen out of my unit, security sucks here & never found or got my stuff back. Had a police report and everything. They never even called me to let me know till 5 days later the cops called me. Never again, rent elsewhere. Not a safe place for your things.
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March 2024 by blessie mamora
Lisa was amazing!!! Excellent customer service. I highly recommend this storage company!??????❤️❤️❤️
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March 2024 by Genave
Lisa was extremely helpful she went above and beyond to help us with our pricing. Great customer service. Friendly and handled the billing issue efficiently. She valued the fact that we been with them over a year??Thanks again!
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January 2024 by Kimberly Holton
I have nothing but good things to say about the customer service at this facility. I've been an out-of-state customer for over 3 years and everyone that I've ever spoken to over the phone, has been extremely helpful and knowledgeable. I'd like give a 5-star review for Lisa. I called because I wanted to get some assistance with understanding my charges and balance. Lisa was very patient with me and thorough in researching my account and explaining to me in a professional manner. She took her time and made sure both she and I understood before providing the information. She and I ended up laughing together by the end of the call. She even told me that she remembered my voice from speaking with me over the phone before. I was so happy and felt like someone really cared about the customer. Lisa, THANK YOU so much for your help. You my friend are the epitome of EXCELLENT Customer Service!
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January 2024 by Danii
My first time renting a storage and I had the best experience with Lisa she's very respectful and goes over everything doesn't leave any detail out it was easy and fastYou rock Lisa ?-Aisha Roberts
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December 2023 by Western Christian
Rented a small unit at public storageThe place is super clean and Lisa help me with all my needs
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December 2023 by Shaun “Shaun Dl Davis” Davis
As a Combat Veteran, my heart is heavy as I share my experience with Public Storage. Picture this - a year and two months of diligently paying for my storage while I battled homelessness. After four long years on the streets, I finally secured an apartment - a blessing that, ironically, left me unable to cover my storage fees.Expecting a glimmer of understanding, I sought help from Public Storage, but to my dismay, no employee, in person or on the phone, showed an ounce of sympathy. Yesterday, on the eve of Veterans Day, my storage unit was auctioned off, and with it, I lost everything. Official paperwork, VA documents, discharge paperwork, clothes, shoes - all gone.Even when a non-profit offered to settle my bill, willing to pay by check for proper record-keeping, the district manager turned a cold shoulder. Public Storage, it seems, only cares about your money, oblivious to your circumstances, regardless of how long you've been a loyal customer.This heart-wrenching incident exposes Public Storage's disregard for the Veteran community, the neighborhoods they operate in, and every individual they serve. They should be celebrating a Veteran's triumph over PTSD, homelessness, and depression, not contributing to the very struggles we fought to overcome. This Veterans Day, I stand stripped of my possessions, questioning whether having a place was worth losing everything. Public Storage, in their pursuit of profit, has forgotten the human stories behind their customers.I give them absolutely zero stars!!Happy Veterans Day
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November 2023 by Anthony Dumouchel
Infested with rats they pooped and chewed up a lot of my things, horrible hours they close at 6pm and crazy high rates i was paying over a hundred for an 5x5 space.Management will micromanage and be rude to you.Do yourself a favor and rent elsewhere.
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October 2023 by Tigga Sandoval
Lisa was super amazing. She gives you 6 star service. So nice and so helpful. Greeting you with a smile when you walk in feels warm and welcoming.
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October 2023 by Brenda Kamau
Lisa is nice and helpful. Good customer service.
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September 2023 by Alexi M.
Lisa is awesome super sweet and helpful! She answered all my questions and made move in easy!