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May 2025 by chung
Every around three months, I will ask for a refill of my medication, every time when I pick up my medication, Costco pharmacy will automatically change the manufacturers of my medication without inform to me. Since last year, the costco pharmacy already changed 7 to 8 different manufacturers of my medication, even it is the same medication. this is unbelievable and it only happen at costco pharmacy.
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November 2024 by Jose Sandoval
Worst Costco I’ve ever been to. Parking is a nightmare. The Isles are unpassable lines are horrendous, but the prices are good.
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August 2024 by Vanessa Guerrero
Amazing, quick service. Great prices.
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April 2024 by Ana M.
Good products but some cashiers are extremely rude. I understand Costco is fast paced but some female cashiers are very rude. I'm not gonna say names but as someone who works in customer service I would have a meeting with management. There's a way to say things and some simply don't have that talent.
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April 2024 by Kimanh L.
I normally don't write complaint the service however this is a review today on 04/11/2024 for cashier OP#3 Rachel C. Around 11-11:30, I were checking out and I had all of my items were arranged inside the cart with labels up so she could scan. I saw the lady before me also had her items in the cart as well but Mrs Rachel didn't take everything outside. Untill my turn, Mrs. Rachel started asking me why i didn't take everything out and then she took everything out from my cart. Mrs Rachel continued say that she worked there more than 30 years and people should remove everything and put in the counter. Yet she did not finish checking me out and she started take everything out from the customer's cart behind me . At Costco is busy every time but she had time to do that especially at peak hours. I was surprised . I looked around and she was the odd. I know that other staffs work hard front and back, but even they are busy yet they are usually nice not like this. I guess it's time for her to prepare for retirement. RUDE and BAD customer service.
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March 2024 by Irene L.
I go to different Costcos and by far, this is the most poorly managed Costco with rude employees and rotten produce. Most of the fruit had mold in it, sick! They didn't have any basic Costco items in stock, like water! Like others mentioned, the design is poor - getting in and out is chaotic. Don't recommend coming to this location, but if there's anyone you don't like you should definitely send them here!
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March 2024 by Brittany R.
everytime i come here the cashiers are so sassy or they don't even acknowledge you it's so weird. yall get amazing benefits pls take the stick out.
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March 2024 by Natalie J.
Tay and Rudy Lane 3, thank you for making our evening! Even with a big line, an evening during rush hour customers, you two standing on your feet for who knows how many hours, you two made a quick and personal connection as you checked us out. It was the perfect way to interact with the customers. Ya'll were playful and smiling while still being quick with our purchase. It was the perfect customer service. I'm gonna look for their lane every time. His fashion was also just giving! To begin, I don't think I have ever experienced a Costco that isn't packed unless you are there right at opening time and even then, you have people lined up because everyone knows the morning rush is way better than all other hours. So I don't understand why people complain. In addition, you are expected to drop a few bills. It's not like your shopping there weekly. You get your neccessities and produce at a great value. They have great seasonal items which at times require restraint from purchasing if your like me. I love that they added an additional pump at each lane at the gas station and changed their entrance making it easier. Their food court has the easy to order option and even with a long line, it goes by fast. Yes, pizza is greasy. I have yet to discover cheese that isn't oily on my slice. Overall it's Costco. You are a member. What other place do you know is going to sell you a hotdog and a soda for $1.50 still.
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May 2023 by Rose D.
I heard the such d*** thing ever at Costco today. I just needed one tire but they wouldn't sell me just one. they said that I needed to buy two. that is the dumbest thing ever.
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April 2023 by Jennifer L.
RIDICULOUS... this place is a zoo. On the floor 0 waters but up on the 2nd shelf, of the cookie aisle STOCKED with Arrowhead! Some staff member gave me some BS story about the water being pre sold. The food court is a joke. ALL opened Windows should have a line, leading into it!
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April 2023 by Yara M.
It's about 20 minutes from my house, but I like coming to this Costco it feels less crowded & I like the area it's in!
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April 2023 by Lee D.
What, how is it that I have not done a review on this Costco?I come here so often, sometimes it feels daily...Helps that it is next to Home Depot, which I feel I also come here daily.Quality/Quantity - Mainly come here for gas.Usually easy in and out, but one time it took an hour to get out due to the closure of the back entrance! Which caused a HUGE bottleneck at the exit.Where is the local beer...? I have to support the locals!Atmosphere - Consistent. Outdoor food court.Open 7 days a week, see picture.Plenty of parking, especially since I park between Costco and Home Depot.Service - Good .Price - $4.85 a gallon; the car that I leave in LA takes premium...Owner Comment - Congrats on your success at this location since 1993.Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, and 558 in the US.1980 IPO.1993 Price Club and Costco merger.1997 Rebranded all locations to Costco.2020 105.5 million members.
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April 2023 by Paola M.
I love Costco for many reasons but mostly for the gas lol I have come across some really polite and friendly people there so 5 Stars to them! Today we went into the store to buy a few things for my grandparents. While being in line my grandpa had to use the restroom to which I didn't stop to think about his membership card. The whole time my grandma had a card on her hand so I didn't question anything because I thought it was the membership card. The cashier name Jen F. (4/7/23 @ 11:29) asked her for the membership so my grandma shows her the card but it was her Costco credit card. She tells my grandma this store is for members only so I said excuse me what did you say? I clarified she was a member but my grandpa was in the restroom with the Card so I told her here use my card to which she was sort of hesitant to scan but she did. There was another lady helping with the cart and she was very polite and explained in a more respectful way what to do next time etc.. I said i understand we just have never had any issues at the Costco we normally go too they actually never say anything. Once it's time to pay my grandma wants to use her Costco credit card the cashier says you can't use that card because it's not yours I said she always uses that card, she tried saying something else but I ignored her so I said ok ok then we are using this card! She didn't even check to see if it was mine or not. It could have been my sisters for all we know, she will never know lol My thoughts on todays experience DO NOT talk to older people the way you did especially if they are being rude! I could have matched your energy and you would have not liked it, but fool yourself because there might be someone else you come across that won't let it slide. Staff needs to be understanding and explain things in a polite manner, if you can't handle that task then find another job. The End!
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April 2023 by Annie H.
Wow! This Costco is super crowded. We got lucky as a car was leaving the parking space while we were entering the lot, so we were able to secure a parking space. It may be difficult to find parking here. It's a standard Costco, and we were only here for convenience. We probably won't be back if it's always this crowded, though.
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March 2023 by Vic V.
The best times to shop is right before closing time. My wife & I usually go an hour ahead of closing time. They provide a wide array of everything you can imagine you need. We strategically divide & conquer. Plus this branch has a gas station. Currently, if you purchase an item & goes on sale the following ad week; you can bring your receipt & receive the price difference. Generally, I've received great service even thru their optometry dep't. Prices vary depending on the designer frame & script lens'. Let's face it; they carry just about everything even automotive tires & service. If you remember the original location it's a great improvement. Parking is better & the array of eateries in the location is also a great asset. My family love it for its convenience & proximity. Try it & I'm sure you'll like it. Happy shopping!
