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April 2023 by johnson jarquin
Good costumer service
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January 2023 by mario nunez
Love renting here for years fast and easy service. Keep up the good work. Happy holidays from Nunezdelivery
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October 2022 by Jordan R.
BEWARE! Do not be in a hurry or trusting like me. I did a walkthrough of vehicle with one gentleman and everything I mentioned as far as damage was told to me "it's fine, don't worry about that." When I returned the vehicle a different man did the return walkthrough and of course now its a big deal and I am responsible for damages. $1700 dollars later for some rear bumper damage. I did not get insurance through them and should have been insistent on the walkthrough. Screw these guys!
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August 2022 by Cathy A.
We needed a truck and Gloria and Boris went above and beyond to get us what we were looking for. We will definitely be coming back to see Boris and his team for our rental needs, would totally recommend this place.
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June 2022 by Arlene A.
This location never answers the phones. Dont bother calling, i have tried multiple times a day, different days, and waited for over 30 minutes for NO ONE to answer the phone to even say "hold on". Showed up right after i hung up and employees are just sitting there at the back desks. They told me and another customer that they do not like to answer the phones it's a hassle. (We informed them we had tried calling). Meanwhile the phone was still ringing in the back. I've been renting here for over 2 years because it's closest to my business. Tried to rent a box truck today and they did everything short of a background check. Wouldn't let us rent without a utility bill, must have proof of address with the primary DRIVERS NAME AND 3 references. Gloria tried to inform us this was "standard procedure" but in the 2 years renting, I've NEVER had to verify that much. Using a debit or credit card. Last time being 2 weeks ago. Also you can not rent a box truck without a major credit card. Only trucks & cargo vans can be rented with a debit card. Gloria was a pain to deal with. I'd rather pull out teeth than to deal with her again. She lacks customer service. Tried to be condescending. And "explained" to me that for the past 2 years (even when the manager assisted me) everyone was doing it wrong. I live in Los Angeles, my business is in commerce down the street. Gloria also informed me I'd have "better luck" with the location closest to my home instead of this location. Edited to add 07-01-2022. I placed a reservation after speaking the the manager yesterday. Again, this is the closest location to my business. Manager helped me since the truck i reserved was out of stock. Told me to come in next day, that'll he'll have a truck ready for me. Came in today and Gloria was there by herself. Stating she refused to help me because of my "unacceptable" review. And to go to another agency because she saw my review and doesn't want to service me.
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February 2022 by rudy chavez
I used to be a fleet manager for a local DSP (Metro). Gloria and Shirley, where my points of contact, they always moved mountains for us, making sure we could always complete the mission at hand. Thank you for always going above and beyond for me.
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January 2022 by Stan Green
Melvin and Gloria absolutely best ever.We rent trucks 2-3 times per each month and will never use any other rental provider. Trucks always clean. Maintained. Never gave us an issuesAbsolutely amazing service by this team.If something goes wrong they always can work things out.GA Group appreciate your service a lotThank you
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October 2021 by Sarah Manning
Awesome helpful and friendly
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October 2021 by Amador M.
This place never Answers their phone And wen they do they send you to voice message also this place on Saturday closes at 12:00pm I was there on Friday making a Reservation for Saturday when I showed up at 11:19 they were close already very poor bad customer service I've been there before and one of the workers send me to hell and told me he had nothing available because he was closing I'll never come here
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April 2021 by sarah prince
Great! clean , well maintained trucks. Great guys to work with
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March 2021 by Pedro Perez
Horrible service! Came to return a truck and the man helping me out was on the phone the entire time while trying to help/ talk to me. It was so unprofessional and a mess. Please get the staff together! Took longer than it should have because the worker was on a personal & provided no further explanation on what to do.. I wasn’t sure if I was able to leave or wait until I asked someone else and they instructed me to wait to get copies of the damages and such . Won’t be coming here again!
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March 2021 by Ryan H.
Rented twice from these guys, first time everything went smooth. Second time was a little bumpier. Truck had a lot of problems that weren't apparent at first but by the time I figured that out I didn't have a good way of switching out the truck because of how tight my time was for the job and the business hours of this location. That being said Chris was an all star throughout the whole process. Stayed in constant contact with me even outside of hours that I was expecting and tried to find me every possible solution to the issues that I was having. We came to a very reasonable solution by the end of the rental. I would 110% recommend renting from this Enterprise solely on the customer service I got from Chris and in turn the rest of the staff here.
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February 2021 by Lara Mastery
Work occasionally needs a big truck, Chris has been great help. Thank you sir. Sent me off with extra Def since long drive.
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January 2021 by Octaviano P.
These guys are always ready to help,when ever i call in to book a van they go above and beyond to assist me . Chris, Anthony , and vince from beginning to turning in the keys. My small business , family and myself thank you guys
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December 2020 by Adam Lucis
The truck was late for pick up but it was worth waiting for..Fantastic commercial rates
