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January 2024 by Salvador Moreno
I was quoted almost $2000 for an AC repair on my van that they diagnosed and supposedly discovered the issue. I didn’t believe them so I took it to a second place and they repaired it for 80 bucks. I paid more for the diagnostic here at this ford then I paid for the repair.
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January 2024 by Brian Brett
Javier was easy to work with, 90% of our deal was done via Text and he delivered it personally to my office! Will purchase from them again!
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December 2023 by Gabriela Castro
First and foremost I want to say that my experience at this place has always been on point! I came looking for a family vehicle because I had to get rid of my old one. As soon as I get to this place, I was greeted in a very friendly way and got helped right away! I want to thank Steve for helping me with my next vehicle from this place. I've been a loyal ford customer since 2014 and I've never had any issues with my first purchase and now with my second everything is going awesome!! Excellent service and would recommend Steve for a raise. His customer service is spot on! With well description and knowledge of vehicles. Thank you so much. ??
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December 2023 by Irena Kashuba
I recently had the pleasure of leasing the 2023 Ford Mustang Mach-E from Ford of Montebello, and I must say, the entire experience exceeded my expectations in every way possible.First and foremost, the staff (specifically Nazar the Sales Manager and Steve the Sales Specialist) at Ford of Montebello are truly exceptional. The sales team was knowledgeable, friendly, and patient, ensuring I had all the information I needed to make an informed decision. When it came time to discuss financing and pricing, the finance team at Ford of Montebello demonstrated transparency and worked diligently to find a financing solution that fit my budget. Their professionalism and commitment to customer satisfaction made the entire process smooth and stress-free.If you're in the market for a new Ford vehicle, I wholeheartedly recommend visiting Ford of Montebello – they have certainly earned my trust and loyalty. Thank you, Ford of Montebello, for making my dream car a reality!
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December 2023 by Esmeralda Sandoval Villafaña
Our experience at the dealership was great. We already had an appointment upon arrival which helped. The entire process was great. From the initial greeting up to the car delivery. Evelyn and Javier, our sales reps, were very friendly and did a great job with the entire purchase process.
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October 2023 by Beverly G.
I took my Lincoln in yesterday to be serviced. We were called and told our car was ready for pickup. When I went to pick my car upI was not very happy! First, could not find my paperwork had to stand around and wait for at least 15/20 minutes. Second, when I was checking out no one explained to me what was done what still needs to be done any kind of timeline if I need to bring my car back......just sign and leave.....like WTF, so now what do I do, there are things that were on back order (at least I think that is what the paper says) and things they didn't fix. Third, when they brought my car to me, I always do a walk around and low and behold I can tell you what they opened and touched on my car!! They left greasy fingerprints all over the car!! And of course no one to talk to about it! We waited well over 30 minutes to pick my car up and needless I was very unhappy, all I wanted to do was leave!!
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October 2023 by Buddy L.
Stopped by today to look at the Ford Escape ST line. The female salesperson pretty much said we don't like to do test drives unless I am for sure buying. She didn't even bother going through the sales process by asking my name or doing a proper greeting. She had the nerve to ask me to bring my Ford Fusion which was parked next door for an appraisal. At that point I was turned off. She didn't earn the right to move forward with a potential sales process without at least allowing me to test drive the car to fall in love with it. The 4,000 mark up does not help either.
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October 2023 by Shane Pratt
Sent in a request via email late evening. Oscar followed up first the the next morning. We set up an appointment. He had the car ready to show. No haggle pricing. Finance was quick and friendly. Car was washed, filled with gas and I was on my way. It could not have been any easier.
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October 2023 by Greg S.
I just purchased a new vehicle. Steve Miranda was the best everything went smooth. AAA+++
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October 2023 by Hugo R.
Si semira cerca el golpe es resiente no los rrecojiendo me dijeron que así venia mi carro i no se isieron responsables
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September 2023 by Cheri W.
I was matched with them through the Costco Car Buying program. I don't live close and made an appointment to see an SUV I was interested in buying. When my husband and I got there, the person whom I had the appointment with was busy with someone else. We were given a very nice but new employee who knew nothing about the vehicle we were there to see. The vehicle wasn't even there. It was at Costco! After a test drive that lasted (at the most 10 minutes), we were told the salesperson would be with the other customer for at least another hour! We were extremely disappointed after driving 45 minutes to get there. I have used Costco's program before with amazing customer service. This dealership that was not the case.
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September 2023 by Metin B
Today l bought my 2024 Mustang from Montebello Ford dealer. Rene Gomez helped me during my time there and l couldn’t be happier. He was super helpful and friendly. Normally l don’t like to go to dealers because people working there are super pushy but everyone there was so helpful and informative. Thank you so much for everything!
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September 2023 by Ashley Gil
I recently had the pleasure of working with a fantastic car sales representative Steve Miranda, and I would like to share my positive experience with others. He took the time to understand my needs and provided excellent guidance throughout the entire car-buying process for the second time!His extensive knowledge of the vehicles, including their features, performance, and pricing, was impressive. They patiently answered all of my questions and ensured that I had all the information I needed to make an informed decision. I never felt rushed or pressured to make a purchase, which made the experience all the more enjoyable.What truly stood out to me was his genuine interest in finding the perfect car for me. He actively listened to my preferences and went above and beyond to help me find a vehicle that matched what I wanted. I was able to call and have my first car back in 2020 also ready for me to take home matching my budget.I highly recommend this Ford dealership and get with Steve Miranda for your car needs! I am extremely satisfied with my purchase and the overall experience, thanks in large part to their outstanding assistance.
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September 2023 by Metin B.
Today l bought my 2024 Mustang from Montebello Ford dealer. Rene Gomez helped me during my time there and l couldn't be happier. He was super helpful and friendly. Normally l don't like to go to dealers because people working there are super pushy but everyone there was so helpful and informative. Thank you so much for everything!
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September 2023 by Lisa Bastedo
Sam & Jesus were great in assisting me with purchasing my end lease and getting a new lease. Best dealership I ever worked with.