LensCrafters at Montebello Town Center is committed to providing quality eye care and a wide selection of designer frames, including Prada, Versace, Ray-Ban, Oakley, and more. The store offers comprehensive eye exams and a variety of premium lenses, accepting most major vision insurance plans. Customers have praised the friendly and efficient staff, highlighting quick and helpful service. For example, Jenn, the manager, and Dr. Kim, the optometrist, are noted for their professionalism and kindness, making the eye exam experience comfortable. The team is also attentive to quick fixes, with staff like Pat providing free and efficient adjustments for glasses, ensuring they fit well and feel better. Overall, the staff at this location goes above and beyond, offering courteous, prompt service and creating a positive experience for customers seeking eye care and eyewear.
I came to LensCrafers in Montebello to have my eye glass frame adjusted. The staff attended to me even though my branch that I dealt with was a different one. She made me feel valued as a customer and appreciated. This is customer service. Kudos to LensCrafters.
June 2026
Got my glasses here during the Memorial Day sale and have been very happy with the quality of the lens and frame choices. The staff were very helpful, nice, professional. Pat and Hilda were especially patient with my multiple adjustments for my new frames and were really good at making it fit perfectly!
June 2026
Hilda was so nice and polite, very helpful and patient. Our 15 year old took FOREVER picking out a pair of lens and she was super supportive and knowledgeable thru the whole process. Thank you Hilda :)
