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December 2022 by ethan garcia
horrible customer service
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October 2022 by Jesse S.
Amazing people and the sale is incredible, pacSun has come a long way and they just keep getting better especially this location
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September 2022 by Jay Anthony
Incredible sales and amazingly nice people
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January 2022 by Iris G.
I come in here from time to time and though their clothing is on the pricier side, you can find good deals. Their clothing is not the problem, however. I always see the same black haired cashier with the little side bangs. With that said, she's not the friendliest of individuals. Everytime i walk up to pay, she seems like she'd rather be doing anything else and doesn't bother to hide it. I get it, people can have bad days but it's been more than once. Customers shouldn't feel like they're inconveniencing workers for wanting to shop! I hope they hire friendlier faces
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December 2021 by Stephanie R.
There is this one chubby girl with long black hair who had seen me and others walk to the register and immediately left the register to go "fold" some clothes. She honestly looked bothered and just wanted to avoid the customers so she tried looking busy "doing"something.
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October 2021 by Luci O.
Nice selection.
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September 2021 by Molee Hong
This PacSun needs to step up their game.Selection and variety of items is abysmal.Racks are full of crop tops and spaghetti straps in a rainbow of colors but nothing else. There's shorts but nothing that's even trending in style at the moment. There were only 4 options, if that.Felt and looked really bare.
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April 2021 by Katie T.
I always come to this pacsun because of all the variety they have, however there is this chubby girl with black hair always wearing a brandy shirt like one that says cowboys and another shirt with a car. I don't know her name so this is the only way I can describe her. I feel like if I'm looking for a size or something particular she does not want to help because she is always texting on her phone and it looks like she gets annoyed cause I'm interrupting her but it's like cmon it's your job your suppose to help. Text when your not busy or off of work or break whatever the thing is ect. She never wants to help in the cash register and this is not the first time cause I go to pacsun montebello twice a week and the other workers are not as bad as her but could use a bit training because other pacsuns I've been too have good costumer service so now i am going to have to drive a little farther because of how bad the experience is in montebello. Last time I went she was the one that was in the cash register I was being polite and she had this annoyed face on as usual.. I told her if she wanted me to take out my rewards and scan and she's like " no thank you" I thought that was rude because I was not asking for her opinion I had rewards in and I wanted to scan it .. and then I asked her if she wanted to see the barcode because I had $5 rewards.. again she was like and I remember exactly what she said it went like this " ugh next time.. let me know first because I already scanned so there is no way and you don't even have rewards " cmon I saw with my very own eyes that I have rewards and it even scanned and it showed that I had $5. And plus it wasn't to late to give me my rewards she wasn't even done scanning my items. Here's a suggestion train your workers to be more nice and polite and to not use there phones while on work.
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February 2021 by lcto
Nice selection.
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May 2020 by Brian L.
I love how this clothing store always has the newest and trendiest items but I hate their prices. Most of their items are overpriced but sometimes they have deals. Their jeans are pretty high quality and fashionable. Whenever I go, the fitting rooms are clean which is nice. Most of the time, the store is clean and organized but if you come later in the day, you'll find items scattered and sometimes even on the floor. Overall, this is a great place to get outfit ideas and see what's trendy but items are overpriced.
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February 2020 by Tony Gomez
dnt go..ur welcome
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January 2020 by Aliyah G.
so overpriced and manager is so rude couldn't even return something without him criticizing it lmfao he could've just told me i can't return it not make me stand there like an idiot i don't feel like shopping here anymore.
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April 2019 by Linda T.
Horrible management Rude staff Staff were busy chatting about their weekends plan rather than help customers.
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April 2019 by i v
Great selection
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April 2019 by CARRIE Esparza
It was very clean here and the staff was extremely friendly
