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“Went in for passports for me and my kids. Right away they asked if I had an appointment and I said yes. Told me to stand aside and not wait in line. Then we got greeted by the best, Jeff. He was friendly and we got the best customer service ever. I was hesitant to come here because of the bad reviews but trust me it was not bad at all. The process was smooth and he was so kind to me and my kids. Definitely recommend!”
“I am mind blown at the kindness I received today at this Post office. Thank you so much lady for helping me reduce the size of my package to save a few dollars. I’m trying to save for a road trip with my family and have been unfortunate to all of the sudden need car repairs as well as a dental procedure due within weeks of my trip I’ve been trying to save for that I will now have little to bring on the trip since these pressing circumstances are very costly. Every little bit of money helps. Thank you thank you ?”
“Great customer service there's a guy that worked here on August 8th 2025 2:PM he served me, when it was my turn in line he gave me GREAT CUSTOMER service, he deserves a promotion, & I also noticed while I was waiting in line he was actually teaching other customers a out how the shipping thing works since they seemed alil confused about media mail. But besides him being a Great Worker, every time I come here to ship my packages all the employee that work here are soo respectful caring and Amazing, i uselally like testing out other USPS around the area but cause of his Thier experience I'm stating loyal to this USPS even if I have to travel further just to get here. I Really Love every single 1 of the employees every time I come here, they also gave us knowledge on shipping details highly intelligent And recommended... ❤️❤️❤️❤️? PROMOTE THAT AMAZING MAN ??”
10AM - 6PM
2088 S Atlantic Blvd, Monterey Park
Post Offices
“Highly recommend it here! One stop shop and very convenient for livescan, notarizing documents, and mailing stuff out. The owner is really sweet and she helped me so so so much with a very time sensitive issue that I had and was very pleasant to work with. Thank you for your help to the owner and I highly recommend this place to anyone!”
“Tracy is the kindest postal office worker I’ve ever met! She is so sweet & makes going to the post office, which is usually a drag, a surprisingly pleasant experience. She should be recognized for this!!”
8:30AM - 5:30PM
14901 Adelfa Dr, La Mirada
Post Offices
“Nancy is the individual who helped me with my daughters' and my passport applications. She is extremely helpful. I've asked questions, repeated questions, and even asked for clarification multiple times. In most instances, people would quickly get frustrated, but Nancy was very patient and explained everything thoroughly. I would 100% recommend doing your passport applications here. Thank you so much, Nancy!”
“I was dreading going to the post office as I had to take care of some unpleasant matters, but Emidio made the process smooth and was very polite. Not to mention how beautiful the building is.”
“I like this Post Office because they have a stamp machine, which is easy & convenient. The lobby is well kept and always stocked with postal supplies. The P.O. Boxes are easy to access and the staff have always been friendly and helpful. There is a small parking lot on the side (off the alley) and 20-minute parking out front.”
“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”
“I needed to overnight some paperwork and ended up at this location. I'm so glad that I did! Parking was super easy, the gentleman at the window was super helpful and warm and friendly. We just don't get a lot of that these days and it was appreciated. This would definitely be my go-to location if I weren't about to bail out of the state.”
“The standard experience of a USPS Post Office visit ranges from tolerable to downright awful (my worst experiences being in NYC), but I have never had a better experience than the Lincoln location. There’s something about the culture of this office that the staff are courteous, friendly, efficient, knowledgeable, truly give a damn and go out of their way to help. There was an older gentleman (who retired in December) who was wonderful and his replacement is just as good. If only all USPS offices were this good. Thank you guys, you give us hope!”
12:30 - 5PM 9AM - 12PM
7800 State St, Huntington Park
Post Offices
“I ship items almost every day, and I can say the employees at this location are wonderful, not just to me, I see them everyday helping other customers whit patience and good vibes.”
“Our local U.S. Post Office... convenient and well-stocked.
Our favorite clerk retired after decades of service and we are glad to see his legacy of customer service continue with the current staff. Thank you USPS.”
8:30AM - 5PM
11760 Telegraph Rd, Santa Fe Springs
Post Offices
“I came here with an apt for my kids passport, it was our first time getting passports so going through the process was new to us. We came in and noticed front clerk Alida assisting another man, she sounded friendly and helpful to “him”. After we went up her tone changed and she definitely made our experience uncomfortable. We didn’t disrespect her in any way we weren’t rude in anyway and we noticed the tone of voice with us vs. her tone of voice with that man. After a few mins another clerk assisted us and he is the only reason why I gave a 4 star. The customer service that she failed he fulfilled. We noticed different interactions with Alida and customers and she picks and chooses who she wants to give good customer service. We even noticed her interaction with one of her co workers and it was very tense. She shouldn’t be in the front unless she treats everyone with respect not only when she feels like it.”
“Everyone here has been friendly and superbly helpful(and I have worked with everyone that's been here over the past decade).
Many of the bad reviews are for general frustrations with post office speed and delivery in general.
Solutions?
1. Remove people with conflicts of interest (ie DeJoy and Wos who may claim up to a total $75,815,000 in assets from U.S. Postal Service competitors, according to government records) from positions of power and/or force them do divest from companies that benefit from USPS's shortcomings.
2. Invest in your infrastructure and workers. Make sure there are enough mail carriers; ensure they are paid fair wages that raise with inflation; and prevent deteriorating labor standards which will inevitably get in the way of effective and efficient mail delivery. (The former removes many disincentives for this.)”
“I am a huge advocate for the USPS, especially now since younger people don't understand the difference between the USPS and UPS. The people who work here are nice and know me as a regular. And they usually have the newest books of stamps on offer so I always get mine there.”
“went there two times at 12:45ish. the first time was no problem, the second time the employee was on an hour long lunch break so I had to go to another post office. not sure if this happens frequently but you may need to call to see if anyone is there during lunch time.”
“I've never had a bad experience at this office. The staff is super friendly! I work weekdays so I've only ever been in on the weekends. The line is always pretty long, but they get through it at a pretty quick pace!”
“all other USPS close an hour earlier on Saturdays. I drove to this location for a last day return. The workers were nice despite being tired during their last hour of their shift.”
“Parking is AWFUL! However, the customer service team is always helpful and friendly which I have never experienced in any other post office. Like the one in Verdugo Road where the attendants are incredibly rude.”
“Stopped by this Saturday at around noon and it was a decent size line. Jonathan and Norma (only 2 tellers at the time) took care of all us in timely manner as the line moved along without issues. The people at the post office do a phenomenal job with the customer service. Our local mail carrier does a great job as well. Keep up the good work USPS! ? ?”
“I had the pleasure of working with Michelle for my passport application, and I couldn’t be more grateful for her help. From start to finish, she was incredibly knowledgeable, patient, and efficient. She guided me through every step of the process, answered all my questions clearly, and made what could have been a stressful experience feel completely manageable. Thanks to Michelle, my application was completed accurately and submitted on time. Her professionalism and kindness truly stood out. Highly recommend her if you need assistance—she’s fantastic!”
“Such a kind, patient, helpful postal woman helped us today. Despite the long line, she took her time to address each customer’s questions and individual shipping needs. Thank you!”
“Offers bulk drop off in the back if you have prepaid labels. Larger location and can save time if you buy postage ahead of time. Parking lot is pretty small and cramped so highly recommend parking on the street”
“The ladies here are the absolute sweetest, I come to this post office because the one in my city has super rude ladies that just give straight attitude no matter what. However, these women are always so warm and welcoming whenever I go and I would 1000% rather wait in line for them to help me than go to any other post office near me! Thank you ladies <33!”
“Me gusta esta pequeño pero ,muy amables muy eficientes las chicas, yo boy en la tarde cuando salgo de mi trabajo nunca hay gente muy rápido el servicio y con buena atención sobretodo uno de los pocos correos que tienen muy buena manera de tratar a los clientes por que la mayoría de correos tienen un personal muy pésimo hablado de carácter.”
“This Place Is actually 1 minute away from my house so when I order something my package comes Last since we’re next to the place or I’m first sometimes it the best”
“came into with a depop order pretty late (2 minutes past closing) and Mike was very helpful in getting me in and out quickly even though i had no shipping box nor label. He’s really the reason why i’ll stick to this USPS rather than the ones in south central!”
“After reading the reviews I went in expecting the worst! I got wonderful service! The young lady with the beautiful red hair was sweet, polite and gave great Customer Service.”
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“This is a small US Post Office in Montebello that offers all the services made possible by the USPS. It is open Monday through Friday until 4:30 pm. They close right on the dot. You can drop off letters, packages, rent a postal box, buy greeting cards, gift cards, and obviously buy stamps. The front desk postal workers are always friendly and very helpful. But please be patient when you decide to come here. They usually have one cashier servicing customers.”