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June 2023 by KMR Gourmet
Initially we had a rental issue given the account manager is in Miami and we are in LA. Carl M from Montebello was quick to resolve our issues and provide us the best resolutions in a timely manner. He went out of his way in assisting during his break! He is a excellent manager, Ryder is happy to have him! Will use it again!
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June 2023 by nutritional products Almil
They are very efficient, friendly, professional, and the trucks you need are regularly available.
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March 2023 by Abdi Farah
Bad experience from Ryder in Montebello and Compton!, Ca.I flew to LAX to pick up a truck from this location that I bought From Ryder. When I came to this location ,I was told by Jose .A, that the truck was different location even though Ryder provided me this address . I requested Jose to give me a ride to the other location since it wasn’t that far from here, as he told me, but Jose ,who I thought was the manager at this location, refused me and gave me the address instead. I called Uber again to get to the other location, , but I saw Jose who was getting off his car. When I asked him, why he didn’t give me ride since he was coming in here(Compton) anyway. He simply replied that we (Ryder) don’t give ride the customers. It’s our policy he said. Another bad experience was the truck I was picking up from Compton looked like this.. The battery cover and other one were missing..see the pictures.
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January 2023 by Antonio Olivera
Fast service on fuel your in and out on time to make all my delivery??
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October 2022 by Alyssa Fierro
Ryder is a great truck rental place
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September 2022 by Marcos R.
Jesse and his team were super helpful... loyal customer here. Appreciate you guys!! - Marcos 33rd Team
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September 2022 by Luis Paredes
Definitely recommend this place was in there for about less then 5 minutes they took good care of me will definitely be a returning customer. Jesse upfront in the office desk was really helpful
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August 2022 by Jovany Miranda
I purchased a Freightliner m2 106 from this Ryder in Montebello. I trusted Ryder to inspect their vehicles.When I drove it on the Freeway the cruise control did not set, the speedometer did not work, and the brake stop sensor did not work as well.1 month later, currently in Denver Co Ryder on Holley St, it is still not fixed. Ive picked up the truck 3 times already because it was supposedly fixed, just to take it right back.I say this with sincere honesty, Ryder's mechanics are incompetent.This is also a second truck that Ive purchased from Ryder that has broken down within 1 hour after purchase. Only that time I was smart enough to take it to a mobile mechanic: It was fixed the next day.The Freightliner that I purchased from this Montebello Ryder location is still at the Denver Co service center on Holly, over 4 weeks for basic sensor replacements.
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August 2022 by Luis P.
Most definitely would recommend this place Jesse was very helpful an es able to get everything done very quick no problems definitely will be coming back soon
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July 2022 by JULY ULT
Very helpful ?
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May 2022 by Marcellus C.
The customer service was Phenomenal especially when one does not find such good service. Customer service representative agent J. Hurtado was very professional, courteous and took my concerns as his own. I can't say enough.
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March 2022 by Freddy A.
William took care of my truck with a smiling face. Something's that needed to get handle that other ryder hubs weren't doing. Thank you William for the great customer service.
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February 2022 by Leia Sommerville
Just spoke with a rep to let them know I was bring a unit to them. Friendly and helpful.
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February 2022 by Phillip Mendoza
Supervisor could be more helpful
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February 2021 by William Martinez
Friendly rental employees, top notch.
