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October 2023 by L C.
This is more for the guy at the front desk who was so motivated to sell a truck. But thanks to mechanics who had more life than the salesman I give them 5 stars but if someone comes in with money to spend and ready to buy if your salesman you make that sale. He was more interested in not even walking the lot showing us trucks. Then I ask are the prices the same online as they are listed here he says yeah they are my phone was in a dead spot so I couldn't pull up any prices but as soon as we got a block or so away there I saw different lower prices .... Thanks you for being lazy and unmotivated I almost put some money in your undeserving pockets. But once again the mechanic who helped me and my wife thank you sir I hope you see this review
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September 2023 by Steve Barrera
I showed up on Friday at 3:30 pm n the dealer was closed when the hours 9AM to 5PM I try reaching out to him and the phone is disconnected
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April 2023 by lax equipment
terrible costumer service never answer the phone
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September 2022 by Danny Goldsworthy
Great customer service. Very friendly and helpful staff that made the truck buying process smooth and simple.
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March 2022 by Daniel Torres
It is hard to say enough good things about Jose and Frank, salespersons at Ryder, Montebello. I'm still exploring with them whether a particular truck will meet my needs, but these two guys are great to work with. They provide information, not pressure and are actually calling vendors to outfit the truck for my purposes rather than tell me to "figure it out" on my own. This is truly a new and pleasant experience for me. I strongly encourage anyone looking to purchase a used commercial truck to speak with Jose and Frank first. You will not be disappointed with the service you receive.
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January 2022 by Xavier Dent
Jose and all the techs in the shop here are great courteous and skilled guys!!
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January 2022 by Jaime Escamilla
Very convenient
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December 2021 by mike b.
Bought a verified truck from them. Great price, very reliable. I would buy from them again
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October 2021 by Wayne F
Very helpful great people
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May 2021 by Ricardo T
wtook almost two months to close the deal, seller never answer the phone calls and emails.
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December 2020 by Rey R.
Guy was "helpful" when I was there in person. Never answered calls or messages. Place sucks I recommend going anywhere else
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October 2020 by Michael Voight
Their advertising is a switch and bait says 0% no payments for 90 days they don't do it even when I show up the sales person told me they never get that through Save your time and go somewhere else to buy your equipment good luck God-bless
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May 2019 by Joseph Sanchez
That type of customer service is this. I bought a Used Rayder Certified, supposedly will pass DOT INSP, which did not. Purchase this truck with so many issues, I travelled from New Jersey to lose my time, and being stuck in California several days, I do not have where to go to spend the weekend, just because they refused to fix the problem, as they recommend me to drive the truck the way it is, with all the problems it has, putting my life in risk. I am losing a lot of money to waiting, only because they do not want to help me, since they can have personal to perfom. I don't think that is customer service. Looks like nobody can help me, I called to the location in New York Area and they say to me that they are working to solve the problem, wich they lied to me.
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December 2018 by Carlos Alvarado
Avoid this place at all costs. Better to buy from a private party. Awful service. Had to constantly call them. Sold me a truck claiming it was 26000 gvw. Then took a full 2 weeks to return my money. Then said a check would be mailed and it would take 2 weeks to arrive so I feel pressured to buy another one from them. So I did and they sent me a check for the difference that showed up in 3 days. Then new truck broke down within a week of purchase and didnt want to cover under warranty and could care less that I was stranded with it. Truck needed brakes, water pump started leaking and belt snapped. And according to them the trucks are inspected throughly.
