Northern Trust

Most Recent Comments

• October 2021 by Oor Wullie
  Very poor customer service. I am welcomed at my other banks, at NT in Montecito you are regarded as suspect.I had to show them a large check through the window before they allowed me in to deposit it. I will be closing my account and moving to a friendlier bank.
• June 2020 by M C
  Northern Trust is the BEST! Their banking team is always super friendly and helpful. I will never go to another bank now!
• August 2019 by Cheryl G.
  Very Professional without the high prices and limited time frame. Great Job Guys...we've already recommended them to others!
• August 2019 by Jeremey S.
  These guys are absolutely amazing. I've used them twice and I can't imagine ever using a different moving service. These guys literally run back and forth when they aren't carrying something. Very hard workers, fair pricing, top notch!
• August 2019 by Ann-Marie C.
  I can't rave enough about Meathead Movers. I needed to coordinate a move for a friend (elderly). I live in another state and via phone I received such great communication with representatives of Meathead about the process, pricing, and the actual move. The movers were so very nice and considerate - showed up on time, pricing as quoted. They were really hard workers (amazing) and very thoughtful.
• August 2019 by Lou G.
  Sorry, but I cannot recommend this company. I used them for a move a few months ago and the movers badly damaged and scratched the vintage wood door jams and doors in my home when they tried to shove a couch and chair through the door multiple times without first removing the legs (an amateur moving mistake and just common sense). The movers seemed to be hurried and more concerned with not going over the time limit they were given. I repeatedly told them to slow down and do the job correctly and that I would pay for extra time if needed. That was bad enough, but the way it was handled by the movers onsite and management when the damage report was called in was awful. I asked for a reasonable amount be taken off the total bill to compensate the damage and they lowballed me, offering much less than what it would cost to fix the damage. No supervisor apology, no genuine concern from the movers on site. In fact, a supervisor never even talked to me. I have used other large moving companies many times before for moves and they NEVER made a scratch to my property. Basically, this company seems only concerned with the bottom line and saving time, not customer satisfaction. Their movers and supervisors could use additional training in customer service, troubleshooting issues and basic moving skills. You've been warned.
• July 2019 by Pamela K.
  I moved on July 2nd. When scheduling the move and obtaining the estimate the staff of Meatheads was always very polite and understanding. I chose Meatheads because four movers would be working my move and I felt I would save some money. Richard, who was very polite, estimated my move would cost between $1400 and $2400. I was surprised by the large range, but optimistically felt everything would work out. On the day of the move the movers arrived a little late, close to noon, which was fine, since they called about that. The move began. About 4 pm the main mover announced that they were full up and would take an hour to eat and then would meet me at the new house. I looked around and was concerned since there were quite a few items left and their truck was not full. I was told that they could not put anything on top of the other items due to possible damage, but they would try to take the bigger items in the pickup. I was stunned. Being older, I desperately called my daughter's friends, who had already put in a full days work themselves in Long Beach. Fortunately for me, they came over with two cars and a pickup. We were able to load up the remaining items in four cars and the pickup. They spend about 2 1/2 hours moving the items. In the meantime the movers swiftly unpacked their load, saying they did not want to go over the time limit. Many items were left in the garage with nothing reassembled, except my bed, which they did a very professional job reassembling. They charged $2263. Later the movers told my realtor that it was a weight issue and if they were stopped by the CHP during the three miles between homes, they could be fined. I called the next day to ask for a $400 refund to pay my daughter's friends. And I made 6-8 more calls when I was offered $100, then $150. After an email from my realtor, I was told I would receive a $400 check in the mail. I have yet to receive this check. This morning it appears that I have been removed from their data base. It has now been 20 days since my move.
• July 2019 by Samantha P.
  This far I have not been impressed. I submitted detailed information regarding the items I needed moved expecting a quote. What I received back was a email saying that I needed to call them. Okay, I understand that much. I called the wait time was long just to speak with someone, then I was transferred again. Now by this time it's been over five minutes. Now I'm talking to someone I thought was going to give me an estimate with a few short questions because I had already provided quite a bit of information. 13 minutes later we are still going over questions and I'm running out of time. I politely warning/expressed my need to really get back to work. The impression I felt was he was reluctant to give me the estimate. I asked if he could please email me the quote so that I could go over it with my husband. Fast forward 30 hours later and still no email. I checked my spam/ junk folders, nothing. I called them again to only waste more time and get nothing accomplished. Per the representative, I spoke with David and he was still working on my quote? She offered to transfer me to him for further assistance and he was not available. Per the representative he would have to call me back. I'm less than happy spending more time on the phone. I'd rather someone come out and look at what I'm moving then spend countless time on the phone with no results. I don't know where the disconnect happened. Maybe he didn't like that I needed to end a 13plus minute call, but I won't be choosing this company due to this experience. Figure out how to follow through and respect a possibly paying customers time!
• July 2019 by Arlene P.
  I was very pleased with Meathead Movers and the people who packed and moved our belongings. I highly recommend this moving company as they perform exactly as advertised.
• June 2019 by D C.
  I don't know where to begin I'm moved from a five bedroom into a small 2 bedroom while in search of the perfect home. I chose what I could not live with to bring with me to the smaller home. One of those pieces was my granite marble top dining table that was cracked. I had consoled myself to know that it probably was not going to make the move in one piece. IT CAME DELIVERED PERFECTLY TO MY COMPLETE ASTONISHMENT!!! I had a four-man crew for one full day. From start to finish this company is incredible from the scheduling department to the actual form and crew that showed up on time and worked so incredibly fast and efficient I was just completely taken aback! They went above and beyond to try and get my Cal King bedroom set with two on Mars and a connecting island into this tiny temporary home. It was impossible to get the armoires around and in the bedroom. Again I knew that was going to be a bit iffy, they tried four different ways to make it work knowing how much it meant to me. In the end it just did not and I am absolutely fine with that. The empathy shown buy these professionals was incredible. They obviously packed and knew how much clothing I had therefore knowing how much had to fit in the armoires and you could see in the faces of the movers how much they wanted. To work for me. THAT IS WHAT YOU CALL CUSTOMER SERVICE! Obviously there's going to have to be a workaround for my clothing in the bedroom so guess who I will be calling again to move dressers and such, you got it this company! One funny, I would like to make, MEATHEADS THEY ARE NOT Moving is extremely stressful and exhausting and this Crew made my life so much easier! Efficient is not even enough of a word to use. They took one of a kind high end, end tables and moved them and they took such great and gentle care with not only them but every single item they touched! Pedro Rodriguez, yes, I'm calling you out by name man oh man are you fantastic at what you do! Thank you so much for making this tired grouchy at times client a very happy woman the next day after a decent night's sleep in the bed you brought in. My fiance told me to say thank you to you from him for all that you did while he was working he was a bit leery of leaving his fiance and soon-to-be mother-in-law into strangers hands but as you know what he does for a living he cannot take a day off. Thank you all so very very much from the bottom of my heart. Will be calling you shortly as soon as I unpack the cardboard boxes in the house and put the bedding and etc away, I will be seeing you all again soon!!! DMC
• June 2019 by Christopher L.
  With very short notice, had to help someone make two separate moves in May 2019. Had to pack and move a 2,000+ square foot home with very little advance notice. I had previously never used Meathead before, now I can comfortably say that I highly recommend them. First, Molly was the initial person we made contact with and she was a superstar!! Great communication!! Delivered on every single commitment made! The team of movers were professional and got the job done that way I wanted. Efficient!!
• June 2019 by Tina V.
  I've used them twice to move furniture out and back in for construction I had at my house. My place is small so they were done quickly and took care in protecting floors and freshly painted walls. Jaime L, Marcos C, and Brendan V were the students that did the move. All 3 were professional and respectful
• May 2019 by Brian B.
  MeatHead = BigHeart Our moving experience started with a visit from the estimator, who was friendly and professional and provided us with a great experience. On the day of our move, the team arrived on time and with a can-do attitude that never left, even though we had a _lot_ of things to move. Extraordinary care was taken with all of our boxes and furniture which was wrapped well, with no damage to anything on the other end. The team, comprised of Leo Lopez, Jonathan Vazquez, Jacob Sanchez, Jonathan Gutierrez, and Isaac Valle took care of us and of each other, backing each other up and working well as a team. They even had me sit in the famous 'VIP chair' while directing their unloading of the furniture. I would suggest that anyone who's got a moving job to be done get an estimate from Meathead. We were pleasantly surprised, got a lot of value for our money, and had a wonderful experience.
• May 2019 by Gay M.
  Awesome young men... They showed up on time, moved all our upstairs furniture downstairs for habitat for Humanity to take. They reminded me when an hour has ended as we are paying by the hour. I'm requesting the same guys to move us out on Thurs. I have used this moving company before when I moved my mother. Great company
• April 2019 by Laura M.
  We have used Meathead Movers three times over the last ten years and we have recommended them to everyone we know. They are professional, clean, quick, and super careful. They have never left a mark on a wall or damaged any furniture. This last job was a smaller one- just moving some furniture from one house to another but yet again, they were amazing. They put the furniture together expertly and efficiently. They are also patient and great with kids who like to "help" with moving or assembling. Angel, Jacob, and Dale were just great. This is the best moving company ever! Thank you, Meathead Movers!