The UPS Store #0040 in Montecito is a convenient and well-organized location that offers a variety of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The store is locally owned and operated, and located near Middle Rd, Coast Village, and Giovanni's Pizza. Customers frequently praise the friendly, helpful staff who provide efficient service and are knowledgeable about their offerings. Many reviewers highlight the staff's willingness to go above and beyond, with one manager especially recognized for expertly resolving a late package issue and earning customer loyalty. The store is appreciated for its quick process—dropping off prepaid packages often takes less than a minute—and its ability to handle new shipments easily. Customers feel confident that their packages are handled with care and trust the staff's professionalism. However, some concerns have been raised about package tracking issues, with a few reports of packages with tracking showing as delivered to the location but not being recorded in the system, leading to complications with lost packages and insurance claims. Overall, the store is seen as a friendly, efficient, and reliable place to handle shipping and related services.
