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March 2024 by mark dito
The team at the UPS store on Coast Village Road. Very friendly helpful it is quick and convenient. Store is well organized and has pretty much anything you’re gonna need to ship packages.
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December 2023 by Mary Fan
very good owner and staff!!
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July 2023 by joe childs
This place is soo helpful. Lauren and Omar are the best.
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June 2023 by Wayne G.
Easy transaction and let me borrow the restroom key which Renaud's would not. This is a nice town.
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April 2023 by Yolanda Valles-Valdez
Very nice location. Friendly and helpful staff.
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March 2023 by Renée Sáenz
The vibe in there is always hostile. Nothing but attitude from the staff. I only go there for convenience, but the Anapamu location is way more pleasant.
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January 2023 by Riley Arntz
Incredibly rude staff, predatory pricing for simple services, and once again just flat out rude.Today I paid for a label there and the staff was so horribly rude to me, I did not trust them to get the package on the truck.I paid for everything, took my box, and drove to the upper state street store to complete the shipment (where I had a super pleasant experience.)Skip this place.
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December 2022 by Jarrett Gorin
I don't understand these negative reviews. I go here all the time. I drop off stuff with pre-paid labels and it takes under a minute. Setting up new shipments has also always been really easy and they already have all my sender info in their system. Staff has always been great to work with, and this includes occasions where there were problems with shipments after they left the shop and were already in the UPS system.
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October 2022 by Angeli A.
I have had my Box at this location for Business for many years, I love the location and the Staff...Like many places Covid affected the consistency of the Staff, still they are very nice. The worrying thing is for the 3rd time my packages with Tracking have disappeared & I contacted the carrier / Shipper and the tracking shows it was delivered to this UPS store where I have my Box& now for the 3rd time they say at the UPS store it was never put into their system to be put in my Box. The result is they could do nothing & I am again out my purchase & left to chase the Shipper for an Insurance reimbursement, I am curious if anyone else have had this issue?
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July 2022 by Kimberly Sorensen
Store hours on Sunday posted open until 3pm but the sign on door said closed at 2pm.
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February 2022 by Spencer Frey
This UPS store has been fine for simple things like sending packages. However be aware they might be completely unresponsive for other services. We paid for a special package pickup, and no answering phone calls nor their online contact form. Because of this, there was no way to coordinate getting the package. The only contact we got was an automated message saying our much needed part was sent back to the supplier. Very frustrating.
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August 2021 by T O
Came in to drop off an Amazon return, an easy/quick thing to do considering all she had to do was scan a QR code. She managed to be extremely rude during our brief encounter. I will be sticking to my other UPS store off Anapamu where staff is nothing but friendly, helpful, and efficient despite being much busier than this branch.
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August 2021 by David Stephens
Fast and friendly service
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August 2021 by T
Came in to drop off an Amazon return, an easy/quick thing to do considering all she had to do was scan a QR code. She managed to be extremely rude during our brief encounter. I will be sticking to my other UPS store off Anapamu where staff is nothing but friendly, helpful, and efficient despite being much busier than this branch.
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July 2021 by Audrey B.
I needed help printing an email and Ariana picked up my embarrassment & went through the necessary procedure w/o a fuss. I was so relieved & grateful. That's great service often overlooked.
