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September 2022 by Tom
The banker told me wrong information regarding international withdrawal fees which led me to higher costs during my travels.
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September 2022 by TD
The banker told me wrong information regarding international withdrawal fees which led me to higher costs during my travels.
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June 2022 by Ruben Vardanyan
The area is super nice. People working here are nice too.
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March 2022 by Lucy K.
At WF Montecito, the Branch Manager, Nick, was a bit arrogant and not a bit apologetic or helpful when I pointed out that a 30-minute wait in line is a bit long. Always a long line and issues with accounts. I recommend Montecito Bank and Trust
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December 2021 by I D.
Closing my accounts! Have been a customer of WellsFargo for over 12 years now and based on my interactions w/ management at this location - specifically a manager named Nick I'm done with them. I have 2 accounts + mortgages both personal and commercial with wells and I'm going to go through all the time consuming steps to sever ties with this institution on all lines of business. Ive additionally reached out to Alexi Rami who is the local group branch manager for Santa Barbara but he has also failed to even acknowledge calls and emails. Done with this bank - it obviously has zero respect for even long standing customers.
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May 2020 by Brett Grube
Briana, the branch manager, was extremely helpful troubleshooting a time-sensitive matter for us. It was a huge relief! THANK YOU. I love this branch and will drive out of my way to bank here.
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May 2020 by Greg S.
One of the most unethical and self-centered banks in the world. They will not work with clients on lower interest rates on credit cards...even for longterm clients. During the disaster they did ZERO to assist residents financially by altering products etc. So many lawsuits against them now with millions in restitution to consumers. A bank of darkness and deception.
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November 2019 by Ed David
Fast and friendly service
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August 2019 by D&K Adventures
Nice group of people at this branch. The small and cozy vibe is great since this bank is conveniently right down the street. I have been working with the branch Manager, Mr. Daniel P. for over four years now and I have nothing but great feedback on the quality of service he has provided for us both on our personal accounts and businesses. Thank you for the great service Daniel!
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June 2019 by Stephanie Swanson
I had an appointment with Gerardo to set up my son's 529 account on a Saturday morning. He called me a few days before to confirm and sent a nice reminder email as well. My husband's and I get there and he gives us print outs from the Wells Fargo website about what a 529 plan is (all things we already know and have discussed with him), and then tells us after a half hour of this nonsense that we can't open a 529 on a Saturday and have to come back during the week, and that he couldn't even tell us about what plans Wells Fargo offers because it's the weekend. WHY WOULD YOU LET US COME IN ON A SATURDAY IF YOU CAN'T DO ANYTHING?! What a waste of time.
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February 2019 by Geoffrey Harding
Unfortunately this branch is unable to get much done, I don't even want to explain the time I wasted with Gerardo.
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May 2011 by A Google User
They change managers like some people change their... oh well, cant go there. Anyhow, I used to be with WF, now I prefer the personal touch of Montecito Bank and Trust.
