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February 2025 by L H
It’s 10 o’clock, why isn’t it open yet?
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January 2025 by YGH GT
The banker told me my credit was locked but I called Experian they said there’s nothing wrong with my credit. Very unprofessional stuff.
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January 2025 by Wenjing Li
Very good experience, Miss Han helped me very patiently, thank you very much
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December 2024 by Catherine N
Excellent talents!!! This gentleman helped me and my mom solve various problems regarding bank cards!
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February 2024 by 高橋李絵
Ricky should be fired. The service quality is bad.
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February 2024 by Justin Limper
Horrible. Dont come to this branch.....
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February 2024 by 阿里啪啪
As a new arrival to the United States, I strongly recommend not going to this bank. The employees there are almost all Chinese or Chinese, but as a Chinese, when doing business in the past, you would feel inexplicable oppression and discrimination.
He even tilted his head and stared at me strangely, as if he thought I was a scammer. Yes, Chinese Americans actually discriminate against Chinese people who just arrived here.
Then I went to a U.S. bank with local employees, and the transaction was pleasant and smooth.
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December 2023 by Ab Raham
I tried calling them but they never picked up so i went to the bank but the staff was not very welcoming and helpful at this location.
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September 2023 by Yessica Salinas
Bad service, they don't give you the attention that the client needs.Mal servicio.
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August 2023 by Sabrina R.
I've been coming to this branch for almost a year now. I always come and exchange a few thousand in ones maybe once a month sometimes not even that. Come to find out now they put a limit on how many ones I can exchange or put into my account. The first time they told me this was because the line was long and they did not want to hold up the line. Today the excuse was because they only had one associate working as if it's my fault they're short staffed. It's an inconvenience to have to drive to another bank just to be able to deposit my money into my bank account. Every time I walk in I feel uncomfortable as if I'm not wanted there or as if they do not want to assist me. This will be the last time I step foot into this branch again.
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July 2023 by John H.
ATM took $300 from me in a deposit and the ATM might have not added it to my balance. It was useless and helpless. I'm not sure if it was ever credited at all. I don't think the employees care if they take people's money, time, and inconvenience with the issue of waiting on bills or other payments. It happens, still a major and trustable bank, haha lol.
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May 2023 by Hiroshi Nagoya
Quick service with not so many people at this time ?
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December 2022 by Poorman’s Closet
Their contactless ATM never works. If need to make a quick ATM transaction without your debit card, then you should look for another branch.
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May 2022 by Aimee G.
Please don't use ATM machines on this location. I first used the drive thru in January and the Atm machine on the left ate my money on a Friday. So this time , I decided just to use the walk-in ATM inside and it was fine until May 13th when The machine took my money again on a Friday. This time , I woke up on a Monday, with no temporary credit and my bank balance was below $1000. That's the reason why I made a deposit on a Friday to cover bills. why doesn't Bank of America fix their machines . Another customer told me that this happened to her too in the same machine. I am still waiting to get my CASH credited .
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April 2022 by Cisco Lee
My mom needed to have bank statement send to her house. She went to this Bank of America and asked for help. Since she doesn't know how to use computer so she had me talked to this representative over the phone. He was very rude and terse with his attitude. Bank of America needs to provide better training for its employees at this location.
