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July 2023 by Caroline Kwok
The salon was very clean. I did chrome dip nails with a pedicure. My nails had tiny air bubbles appeared a few hours after the appt. Within a few days, the chrome was coming off. Chrome cost $20 dollars extra. Within 10 days, one of my nail already chipped. For a $140 session, it was terribly spent. The quality does not match the cost charged for the services. During the appt, one part of the dip got ruined because somehow it bumped into something. When I pointed it out to my lady, she simply covered it up with chrome powder and did not fix it. My thumb looks uneven where it was messed up. I wanted to go back to get it fixed but I was traveling back home a few days after the appt. The two stars is for everyone making me feel welcome there.
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May 2023 by Darlene Rodriguez
HORRIBLE!! I’ve called to make an appointment with Logan twice and every time I show up on time to my appointment he’s always LATE!! Made an appt yesterday they told me come in at 9 and now the front desk tells me our technicians don’t show up until 10!!What a joke of a place!!!!!!Service: Acrylic nails
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March 2023 by Rowena Vargas
The ladies are all very nice and I'm always happy with how they are so detailed with my mani and pedi ?
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March 2023 by Roxy Reyes
I like coming here to get my nails done. Friendly service.
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November 2022 by Oropeza C.
I do not recommend this place. I got my nails done and paid over $100.00 for it. My nails chipped within 3 days and I came back to fix it. They had like 5 people taking a look at my nail I had asked for them to fix. They were laughing and talking s**** Nobody wanted to fix it; I felt uncomfortable and I was so bothered by their level of unprofessionalism. Do not go here. Go to Cerritos nails and spa. They're Amazing!!!
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November 2022 by Susu M.
Paid $28 without tips for this uneven gel manicure. If you're lucky, they will even give you a painful cut on your finger.
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October 2022 by Erika N.
I usually don't write reviews, but I have to warn people. I got a manicure with gel from Wendy and the next day my finger was sore. Didn't think much of it because I figured she just cut to much skin around my nail. The second day my finger was red and swollen, I ended up peeling some of my skin off and PUS started oozing out. I have been soaking my finger in alcohol to hopefully heal it, but it's been a week and the second picture is from today, still having pus, now I have to see a dr. This is due to using unsanitary tools! It is not okay to just use the same tools on clients and not clean them! I am so disappointed because the place looks clean and everyone was friendly but unfortunately my business will be taken somewhere else from now on. Take better care of your clients, their health and clean your tools.
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October 2022 by Tavleen
They did my nails really good and didn’t even need that much time! I was out in an hour or less really good if you need to get your nails done quicklyService: Acrylic nails
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October 2022 by sandy c.
I originally had an appointment next door, but the strong fumes drove me away. The second salon also had strong fumes. Bella's was much better in terms of the fumes. I came in for gel mani with French tips, and regular pedi. I don't know if it's just the French tips in general, but my manicure started chipping at the end of one week. I thought gel is supposed to last much longer!
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October 2022 by YM C.
I've been a client at Bella's for years now. Last night I booked two appointments with the same tech (mani/pedi) for this morning. I had not been back in maybe a year or so due to the pandemic. I was excited to to learn that they use a convenient online booking system and expected to have a great experience. Unfortunately, I waited about 20 minutes to get seated for my appointment. The spa chair was worn down and didn't function. I waited another 11 minutes for my tech to approach me. By this time the spa water was cold and I was ready to leave. I stayed because I had an engagement to attend and needed to get my nails done. The tech did my pedicure and did not ask about the manicure and took me over to pay station . At this point, I had no desire to continue with the service any way so I did not bring it up when I paid. The waiting time and customer service has really gone down hill. I spoke with another client who was waiting when I arrived at the salon and she, visibly frustrated, had been waiting 15-20 minutes for her appointment. My sister who used to frequent the salon had the same waiting experience and is no longer a client. Now I understand why. It's a shame. This location is convenient and as I said, I had been a customer for years (10+ years). Hopefully they make improvements to their customer service.
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September 2022 by Sylvia G.
Thank you Logan, he is the best after two weeks my nails still look pretty decent....
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September 2022 by Janette Leon
The work itself was ok. However, I specifically asked for a gel manicure and a reg pedicure. I was told gel removal on feet and nails was $60 including mani/pedi. I asked for pricing since I know most places are a bit sketchy and love to add additional for extra $$ so this was no different. I asked for classic pedicure. So why did I get the Bella's pedicure!!! I clearly told the lady I wanted classic. Anyway, I had to leave abruptly since I was running late to my other appointment. So after I called and asked for a breakdown since my total was $93. I'm guessing I was charged $3 for using my debit card. I paid $60 dollars for a pedicure, no design no nothing only because the lady wanted to sell extra. Just be very careful when asking for items and be extra clear. Otherwise, they'll do what they want.Service: Pedicure
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September 2022 by Elena T.
I've been coming to this place for years up until now. Came in for a quick mani/pedi only to have the nail polish dry in layers applied. When asked the technician to fix it, said it would dry normal. One day post mani and still waiting for that to happen.
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July 2022 by Rose O.
This has been my spot for over 8 years You just have to find your person But I've always had great mani&pedis here They always have an appointment available Great selection of colors Chairs could use some updating but then prices would go up I imagine so we can do with what they have now. Prices are okay I think the prices are the same in the surrounding area
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July 2022 by Aleida R.
DO NOT RECOMMEND THIS PLACE!! HORRIBLE CUSTOMER SERVICE!!! I have been here several times with my sister but today I had a horrible experience with the receptionist representative. It all started when I walked in to my appointment was about to get tip powder on my nails and was told the male worker was going to do my nails. I started off greeting him and showing him a picture of what I wanted then he proceeded to take it to the receptionist took a few minutes then came back and said it was marble just one word. I said yes but he seemed unsure and was on the phone the whole time so I decided just to do a solid color once I told him that he questioned it and I showed him another photo fairly similar I stated to him what every works best for you and you are conferrable doing and he again took it to the receptionist. Once he comes back the receptionist yells across the salon to me "if you don't believe him look at the Instagram he can do it" of course also said other things still yelling with major attitude. The fact that the everyone in the place was looking. I was very confused because out of curtesy I was asking the technician what he is comfortable doing and able to do. I decided just to leave and not get any services done. The fact that it seems normal for that female to talk to customers like that is unacceptable.
