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February 2024 by Melvyn M.
Hello I was at your Monterey park location in CA and purchase a pre workout . After opening the container once home I noticed the product was not in powder form as it should be. I took the product back to replace but the employee working did not care to help. She mentioned all our products are like that so you can put it in your freezer for a day. I'm a director of wellness for Pendry part of Montage International and previous GM of Equinox. Both are luxury companies. I would never tell a guest or member what this employee told me or not assist I. Resolving the situation. Clearly there was a lack of care. Is there someone who I can speak with who can assist in resolving this. Image of product attached
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January 2024 by Maricela Sahagun
This is the gnc closets to me and it is always so clean & stocked up! They have great customer service, their employees are always willing to help. Best GNC!!
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January 2024 by Maricela S.
This is the gnc closets to me and it is always so clean & stocked up! They have great customer service, their employees are always willing to help.
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January 2024 by J L.
New Year...a new resolution. Being in physical shape is important...but life happens. Being challenged to try to get back in shape is all the motivation I need. The goal in 2024 is to try to run a half marathon within 2 hours - or less. Lucky for me, I was in the Monterey Park area and opted to go into the GNC store. Not having a real clue as to what I was needing, I asked for help. The two associates asked me open ended questions to better grasp my goals. They then made some recommendations. I've got to state that I'm very pleased. Three days into the new year and the recovery drinks are working out well. Thank you GNC...very appreciative!
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September 2023 by Eb bs
great customer service, really like coming here when i need to get my usual supplements
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July 2023 by jes f.
Avoid this store. The woman that works there is very rude. And with a bad attitude. I went there to return an online order that i paid with paypal. She said she couldnt return it, because she doesnt know what paypal is.. really???????? She told me to return it where i bought the products. And i already explained a few times. I did an oline order. Comunication wasnt an issue. Because we both speak spanish. Now i have to drive to another GNC store to return my order. This was a very bad experience. 7/13/2023. She is an old hispanic lady.
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May 2023 by Logan M.
Just went to go buy some legendary bars . Staff was incredibly rude. Don't waste your time coming here. support a business that actually cares about who they hire to provide good customer service.
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February 2023 by miguel lopez
Horrible customer service, the elder lady working there was being rude, as I entered she constantly asked if I knew what I wanted and rushing me, when I asked about products availability she replied with cold attitude, it was the morning and no one was inside but her… can’t imagine her during a busy day. Better going to other store if you need advice, this one is impatient.
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January 2023 by Janett R.
The manager there is a little witch . She always has a bad attitude and never acknowledges any of the customers . The young man there is super helpful though . Get rid of the old lady already .
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September 2022 by Tracy Jaffe
I've been there twice in the last couple of months, and two different employees ringing me up were extremely rude to me. Neither one even greeted me. No acknowledgement when I walked in, either. They couldn't be bothered to talk to me except to ask if I had their card and to tell me the total. Horrible "service ".
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March 2022 by Jazmine J.
GNC sucks . Store is supposed to open at 9:30 . It's 9:50 and the employee has still NOT arrived to open the store .
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December 2021 by Jojo G.
I've been a regular here since 2018 summer when I noticed they carry LIT energy preworkout drinks in a cold can. The gals there are quick and friendly.
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August 2021 by Britney S.
If I could I could I'd give this place zero stars. The worker are rude especially the manager. Since I walked in the girl in the front with blonde hair had attitude. I asked her questions and she just brushed it off. I asked her to check the system for a product and information on my account and she didn't said I'd have to go to other locations. Don't waste your time coming here. It's definitely NOT WORTH IT! This location should be shut down at this point use the location for a better use.
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May 2021 by FRANK0656
Need vitamins???This is the place you need to go!!
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March 2021 by Roger A.
Worst GNC again.. they never want to honor any coupons. They are rude af. Please avoid your energy with this terrible location. I think I'm done with GNC! I reached out to corporate regarding this and hopefully they can train these employees correctly.