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February 2024 by Neo VP
Some employees here make you feel like they doing you a favor when you ask for assistance or as simple as asking for the code for the restroom. My daughter asked an employee for the code ( Name on the is RICO wether is true or not ) he was rude to her so I went and asked him and he very rudely open the door however he did not give me the code. Now I understand the bad comments here about this store.
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February 2024 by Min H Chang
Very good and neat store
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February 2024 by Jossenia Jogged
Second time chopping at this location. Security harassing people to much they judge people. … Security an employees make minimum garbages pay. Stop judging and taking care rich company money. I saw the security behind a Hispanic family. That’s is harassing by them.
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February 2024 by Viviane H.
Literally leaving this Ralph's right now and I have never had a bad experience here until right now. I was about to check out on the self check out lanes since the other lanes were long and the self check out area was literally empty, but I wasn't allowed to. The elderly woman working the self check out area (by the Starbucks) was a complete piece of sh*t. Rude and unprofessional. She didn't allow me to pay there because I had "too much" even though I have been using the self check out areas for years now. Suddenly it's an issue? There was no signs stating that one can no longer use the self-check out area if you have more than x amount of items. When I asked her where did it say that? She walked away abruptly and rolled her eyes. She then started talking sh*t to her coworker in Spanish saying I was going to steal. I stood in line for 15 minutes because of how slow the employees are. Never shopping here again. Also, you can't miss her, she has grey hair, petite and raspy voice. Hope they fire her. Also, accusing someone saying "they're going to steal" without even having any proof of it is wrong.
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January 2024 by Cristian Jimenez
Had everything we needed
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January 2024 by Jules
BUYER BEWARE!!! I purchased 4 Visa/master gift cards around Thanksgiving time, 2 for $50, 2 for $100. Unfortunately the 2-$100 gift cards had been tampered with when the recipients tried to use them. I immediately took them back to Ralphs where I purchased the cards but the floor manager on duty at the time offered ZERO help even though I had the original receipt and the tempered with cards with me when I went back to talk to the assistant manager on the floor. She simply pointed to the 800# on the back of the cards and told me to just call the 800 # of the CC company and that it had NOTHING to do with Ralphs!! She refused to refund my purchase or report this fraudulent incident to her management. Basically she washed her hands clean from the matter!!!Hey Ms Assistant Manager, it is your BAD merchandize that your sold me at YOUR store, and supposedly verified by YOUR clerk at the register of a RALPH’s store, how can you refuse to even look into this fraudulent matter, i would have thought you will be a little bit concrrned? But NO, you couldn’t be less concerned!!!SHAME ON YOU!!! SHAME ON RALPHS!!! DO NOT BUY gift cards from this store!!! As you will get NO guarantee, help or a refund or any satisfaction from this store, or from the management, even though the merchandize was bad, and had been tampered with!!! I would have thought your management team would have shown major concern!!! And cared!!!
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January 2024 by Dee
Staff and manager were helpful and pleasant.
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January 2024 by Beatriz Higuera
Sorry, I just drove by the front of the store on my way home. But whenever I have shopped, I've noticed how high some of their prices are!!! In the last 2-4 months, the milk half gallon went up40 cents. Last time for me.
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January 2024 by Frank Luna
Bought a "Choice" Flat Iron Steak, cooked it to Medium Rare and it was absolute Garbage! No Flavor and Tough!
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January 2024 by La niña ardilla
Is the most racist
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January 2024 by Lorena Galván
This is the most RACIST supermarkets chain. They won’t sell you alcohol unless you have an american passport. It does not matter if you identify yourself with a mexican, japanese, german or any other passport, not to mention ZACH the “manager” is super rude, I asked him why would my INTERNATIONAL ID not be accepted and he literally ran away from me and hide in a room. Stay away from this supermarkets chain if you are from any other country, you most likely will not be well received.
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January 2024 by Lizel Mathews
Great place!♡
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January 2024 by Cecilia R.
Terrible customer service!! Never going to purchase anything at this Ralph's again. Entire team starting from the heavy set manager with glasses is rude so the rest of the employees follow his example. Horrible customer service!
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December 2023 by G M
Picked up baked chicken for dinner, we used self check out. Got out of there very quickly. Chicken was good.
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November 2023 by Marcy C.
So pretty much what everyone else is saying . Poor customer service ! I came in today to order a 16 pc chicken meal. I noticed the chicken was pretty old and dry , so I asked the guy for more chicken and was told" only legs and thighs" since I noticed there was no white meat. I asked him if they were putting more to fry and again he rudely said "only legs and thighs". It was about 3:00pm on a Sunday so it was kinda odd that the chicken was gone. So I walked away and asked for a store manager who did help me. He walked to the deli department and had someone else help me. The lady proceeded to actually help me and fry the chicken right there and then!!! I guess this guy is known for being rude to people so when I leave this comment I'm sure everyone knows who this guy is ! It's not the first complain against him and if he doesn't want to work here then he should leave this job for someone who actually needs a job and is going to provide" customer service". I didn't come to ask for a handout!! All I wanted was some damn fried chicken !! Not much to ask for is it ?! Considering they sell fried chicken !!!!