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October 2024 by Souren ItEndsInIAN
Excellent employees and quick service
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October 2024 by Emilio Fernandez
Spectrum is an awful organization to do business with...
Avoid doing anything with Spectrum; including internet, TV and mobile services...
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October 2024 by Yaoyue Zhang
Very bad attitude, different answers to the same question, no standard, made me and my family run back and forth, very unprofessional, wasted my time. It is recommended to fire all employees and managers and cancel the business. It is not a service business, but a torture business!
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October 2024 by Alexander Flores
Very bad customer service
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September 2024 by Pedro Mendez
they have the worst service in there. They don’t respect their quotes. They don’t even write down the name in their system , just in case something when I wrong they can refer to this employee and complain about there mistake ,I think that this should be one of the things that they should told you at the beginning please write down the name who’s helping you ,so that way you can complain back ,I believe the manager name is Juan Carlos. He comes and tell you in the moment that he’s gonna fix the issue in your account however he never fix anything. Neither call you back and you ended up having the same issues in your account. , horrible service they don’t respect their customers. They don’t respect the quote that they provide. They ended up stealing your money.
I believe spectrum has a good potential, providing Internet or cell phones for yourself however their service when they have people working in stores is horrible and they are losing respect and their due to this.
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August 2024 by Gerardo Diaz
Very bad service, one the manager promised me a discount that I never receive
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August 2024 by Arminda Ramirez
Fatal there is never good attention so they canceled the service so they increase the payment every month. From 68 k he paid it to 147 dollars and the people they have in that store are not good at serving the customer, they are bitter.
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August 2024 by marie mcALL
I went there to buy and checked on a Phone & might have been internal items like fix ya Cellphone or so and check out ya Service to.
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July 2024 by Eduardo Roig
Very slow to attend to the staff, willing to wait an hour or more to be attended to.
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July 2024 by Jo
Just got home after swapping my router and modem for working ones and realized Maria forgot to give us the yellow cord. We brought it to the store, she took it and said we'd get a new one... but we didn't. Now they're closed for the day. : / And the modem doesn't work.
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July 2024 by Zulma Delgado
A spectrum vehicle is parked blocking my driveway. It's been more than an hour and no one is around. This is unacceptable. I need to get my vehicle in my drive way. I took pictures of the plates and the vehicle and will be reporting this to traffic and parking control.
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July 2024 by Carole Spencer
They only want your payments and sell you products BUT, CAN'T ASSIST YOU ON YOUR NETWORK ON YOUR IPAD!
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June 2024 by Benjamin Cristobal
Lots of staff, but a lot of time to be served
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May 2024 by Chun Lin Liu
Spectrum is a terrible company. We don't need their services at all, but they keep sending spam advertising mails to us every week, and salesmen come to knock our door twice a week to bother us.
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May 2024 by ALEX HNRQZ
What can I say best service
