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July 2023 by Thay Ravi Subramaniam
We bought a Hyundai Elantra from Topline in June and had a very pleasant experience. Ethan worked with us, answered all our questions, was kind enough to take the car to a mechanic nearby, and we drove the car out of the lot in a day. Thanks Ethan.
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July 2023 by Google user
We bought a Hyundai Elantra from Topline in June and had a very pleasant experience. Ethan worked with us, answered all our questions, was kind enough to take the car to a mechanic nearby, and we drove the car out of the lot in a day. Thanks Ethan.
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March 2023 by Maggie Lou
Zero stars if I could. I’m very disappointed that a business owner would make me feel robbed of $250. I had to pay a total of $409 when I was supposed to only pay $160. He doesn’t just sell cars, he’s a cargo van lender for a company called Fluid. He overcharged me, I was confused why cuz I’ve been renting for fluid for over a year and he’s the FIRST to charge me so much extra! AND he didn’t even want to communicate with me about why I was over charged. I had receipts and he dodged my texts. I’m outraged because for me… that $250 was for me to go back home and see my family that I haven’t seen in a year. He’s a scam business owner who doesn't care once he gets his money. You as a customer doesn’t matter to him, him profiting as much as he can off you is the only thing he cares about. So good luck! Take your chances if you go to his dealership or use him as a lender. I wouldn’t risk the money if I were you tho.
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February 2022 by Mr. Devil
Never buy cars from here! Transmission broke literally a week after buying it. Thief!
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February 2022 by Eric Wang
I bought a 2018 Mercedes Benz c300 from here. The quality and miles were great. Price was also fair. Eric helped me and had great customer service. Highly recommend. Eric even picked me up from the car rental place. Final paperwork for buying the car only took 15 to 30 minutes. Amazing.
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November 2021 by Sal M.
I'm in the market to buy a new car but happy to have read the reviews first. I'll be staying away.
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October 2021 by Raymond M.
Owners and workers will only be nice if your asain! Walked in with 10000 cash, but assumed i was broke because of my skin color . They saw me and told me if i was lost lol. Cars arent good. Leaks and problems the do not tell you
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June 2021 by Staci M.
BEWARE OF THEIR CARS. Leased a car from this company through Fair.com and found out that all the tires were unsafe and that one was installed incorrectly. For this to happen the car dealership had to have not done a proper safety check because the tire professional said that this would NEVER pass safety inspection. Would not buy a car from here!
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May 2021 by Justyn Hardy
Eric treated us with incredible respect and offered top-tier customer service before, during, and after the sale. My wife and I couldn’t be more pleased with our Toyota. In the future, we will be going back to Topline and to Eric for all our automotive purchases. Best dealership experience we’ve ever had.
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April 2021 by Emily H.
Where do I begin. Bought Mercedes and was told check brake light on dash board was fixed. Had car for 2 days and catastrophic break light failure lite up and car shut down. Towed to Topline and after almost a month, was told all fixed. The car was towed with full tank gas and we received empty. Armand said he would give us $100 for gas and detailing since was all filthy after my husband detailed it Prior. We had car for 1 wk and viola sent back with full tank and received again car empty and dirty. Turns out it was hydraulics which we had fixed. we believe 2 strikes you are out so that all was from 10/2020-1/2021. last Week 4/5/21 we received "second warning tolls $40.00 which I paid immediately. My husband said wait that isn't my license It turns out when they had the car 12/2020 they drove on every toll over President Bush tollway they could find , while they were assessing Our car , On our dime. we have never gotten detailing as promised or $100 for gas they used up not once but twice I was looking at cars there for me, but after this not going back. Not happy with service and they obviously can't keep their word we Should have taken pictures , but we really feel they removed the pretty Mercede hubcaps that were originally on the car. Very disappointing Emily
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March 2021 by Maria M.
BUYERS BEWARE!!! Please DO NOT let what happened to me happen to you! If you plan to buy a car here please take some sort of car expert because this dealership will lie to you. I was sold a non-drivable car. I was sold a dangerous Honda Civic this year. I can only drive it if I invest $3000 in a NEW MOTOR!!! I already invested $1000 in new water pump, thermostat, and radiator because of leaks it presented the entire month I owned it. (Feb 2021) I thought buying authentic Honda parts was me "treating the car nice". After trying to repair, the car left me stranded in the middle of DTLA!! It was very nerve racking :( After numerous trips to the car shop they found the crack that causes water to leak and my radiator to combust. WE ASKED ABOUT ANY LEAKS DURING THE PURCHASE OF THIS CAR AND PREVIOUS WORK IT HAD BUT THEY LIED. During my very first trip to the car shop, our mechanic noticed stop leak antifreeze being used. We hoped it wasn't used for anything major but we were very wrong. We were sold an $8000 car that they knew would only last a month. I went back to the TopLine to complain to Kenny, the owner. The best he could do was an I'm sorry. PLEASE BEWARE AND RESEARCH BEFORE PURCHASE!! IF YOU DON'T HAVE THE TIME THEN TAKE IT FROM ME WHO HAS ALREADY GONE THROUGH THIS!!
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December 2020 by Ericsson
Eric Cheng can’t answer a simple question: “are there any other fees besides tax, title and registration” over a 7-email exchange.I hate dealer games.
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November 2020 by Cynthia Martin
Thanks to this place my car is working fine and driving smoothly. I have no idea what the issues was but the important thing it's gone .
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September 2020 by Jermaine Rodgers
This is the way car selling should be! Under 30 minutes and James was excellent! The process was fast, no hassle and the easiest car transaction we have ever had! Hope to buy a car from them in the future!
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July 2020 by Max Yin
DO NOT BUY USED CAR HEREThis is the place for you if you like a car with hidden damage. My friend bought a GLC last week at topline and the car price is lower than usual market price. the two cars we tried both have lots of scratches and they did not want to lower the price for even one dime. And now after just a few days. Check engine light is on and the Mercedes dealership says they might need to change the engine.
