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October 2023 by Deyana Alcatar
Terrible management. Mariah is rude to the workers. I feel sorry for them.
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September 2023 by Deseray S.
I came in today for a pair of shoes and the staff were so friendly and incredibly helpful! Shoutout to Ariana for hyping me up, and even lacing my shoes! I am sure I'll be back in a few months for another pair.
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April 2023 by Elizabeth
Anthony and Amy were the sweetest and every helpful, found what I needed and I was able to start my day, thank you. ☺️
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February 2023 by Susan Dominguez
Excellent customer service on site!
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February 2023 by Ana Cabral
Amazing employees (:
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January 2023 by mojodavi
Supes helful staff who explained policy clearly for returns
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December 2022 by Betty R
Really nice customer services ?
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November 2022 by Giselle
Went in this past Saturday evening. There were 3 gentlemen working and they were all very helpful and patient, especially Adrian.
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November 2022 by Juan G.
Great friendly service
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November 2022 by Susie Q
Went in for socks. Came out with 2 pairs of Van's and socks and saved $40. They were having a $20 off all shoe sale. That's worth a 5 star rating. Plus the service was amazing. Love my Van's ❤️
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October 2022 by Brandie Watkins
Staff is very helpful and conveniently located to avoid crazy rushes at mall, especially for back to school
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August 2022 by Chelsea L.
Diego was absolutely amazing!!! I went to vans twice today & he helped me out so much! He was so attentive throughout both visits!! He was so patient and kind. He had great customer service and skills! Thanks, Diego!
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August 2022 by Amby B.
Went here last week to get shoes. I asked someone for a size and he said okay someone will get it & he literally asked me about 3-4 times what "what size again" it was frustrating! The girl who brought out the size for me helped me pick a size for daughter & this was the outcome of it. She's only 2 and has these big blisters from the shoes! When I called and spoke to a manager he basically said I couldnt return them and It sounds like I got a wrong size wtf?!? I was livid! Someone who works at the store told me to get the size I bought !!! He wasn't very helpful at ALL. Why couldn't he be more accommodating and return the shoe when they did this to my 2 year old?! She won't wear any shoes right now because of it. AVOID THIS STORE. Go to the one on Garfield in Alhambra they are actually nice and helped me out with my return!
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May 2022 by elizabeth f.
I've had consistently had great customer service at this location. Today Jesus patiently helped me out and offered suggestions when I couldn't get the right fit. He never acted put out for getting me about 12 pairs before I settled on a few pairs. Two were on sale! Yes! Everyone here has been pretty great. It's a smaller store but the customer service makes this location worth coming to.
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December 2021 by Marie A.
Very helpful employees the size I needed was not available and was offered to see if they can find the nearest location available. Very good customer service