AAA Monterey Branch is a well-regarded location that offers a range of services to its members. As part of the third-largest Member club of the national AAA organization, it provides essential features such as roadside assistance, towing, travel discounts, and savings on insurance and car repairs. The branch is a convenient one-stop shop for various needs, including TourBook® guides, TripTik® Travel Planners, attraction tickets, passport photos, and international driving permits. Customers appreciate the friendly and helpful staff, noting their smiles and willingness to assist. Many reviews highlight quick service, with some individuals completing their visits in just five minutes. However, it is mentioned that the DMV service can have long wait times due to limited staffing, and there can be inconveniences if customers need to leave the building for documents. Overall, AAA Monterey Branch is praised for its excellent customer service and efficient handling of DMV and insurance matters, making it a great choice for members in the area.
5 stars for my visit yesterday at the Monterey office! Isaac Alvarez was more than helpful! I came in with so many questions about my insurance renewal and other questions and he was professional and very kind! Deserves a raise!
February 2024
called for a quote and Chris was very helpful, he gave me all the information I needed to know! Highly recommend him! Thank you Chris for keeping it real
December 2023
The staff is very friendly and actually smiles while doing their job! Good luck finding a smile at the DMV. Everyone was very helpful and I was in and out in 5 minutes. Excellent job!
