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July 2025 by Dee Dinsmore
This is a pet friendly hotel but we weren't told until we arrived that our pups couldn't stay in the room (even though they'd be crated) if we left the premises. This resulted in me having to find a last minute pup sitter and she accidentally lost one of our dogs. The entire second half of our weeklong vacay was pretty sad and not a vacay at all. The shower water pressure was the best I've experienced in all of Monterey. The carpet in the room turned the bottoms of our feet black so luckily we had slippers and socks to wear. The beds were good and the pool and hot tub were nice.
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June 2025 by Ravi Velamuri
Rachel at front desk is great and helpful
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June 2025 by Martha Zimet
I have been a Rewards member for decades. The rooms were spotless and the staff was very professional and friendly. The house keeping manager took care of issues immediately. My two complaints: 1. Lack of parking for SUVs. 2. Next door to Denny's which has questionable people hanging around outside.
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May 2025 by Karen McLean
Front desk staff were lovely, and the buffet breakfast included in the morning was sufficient - I understand them not offering a huge selection as it is only a small place and when we stayed it was off season and not very busy.
Disappointing that the pool/hot tub was closed when we arrived (seemed to be a common occurrence on our trip!) as we had promised the kids a swim once we had finished the travelling for the day! Parking easy and safe.
Rooms sufficient and matched what we had seen online.
My daughter had a big lump in her mattress which she was able to sleep around, but an adult would of needed to change rooms I think!
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May 2025 by Tony Rodriguez
The Mlady that helped us with our breakfast was very nice and respectful. She kept it very clean.
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May 2025 by David Power
I cannot say enough good things about my stay at this hotel. It was simply amazing. The staff went out of their way to help you in any manner that they could. The room was kept to an impeccable standard and clean thoroughly. Everyday. The public areas were clean, well maintained and thoughtfully laid out. There is a small pool outdoors and there is adequate handicap parking and entry.
If you're looking for a reasonably priced hotel to stay a little outside the downtown area of Monterey, then this is the go-to establishment.l I'll
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May 2025 by Patrick Mitchell
I love best western hotels this was the worst 1 I have stayed in. The rooms are huge a plus. There is no AC in the room, the breakfast in the morning is horrible all they have is a waffle no eggs, bacon or sausage. But for some reason they have ketchup packs out there weird. The service was decent could have been a little friendlier. Parking wasn't bad for me but on a weekend I could see parking to be a nightmare. It is close to alot of things so are the other hotels. Sorry can't recommend this Best Western this time not in the same caliber of the others. 1 more thing the bed was horrible so freaking uncomfortable
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April 2025 by Étienne Lagacé-Bussière
Great value. Clean and great location
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April 2025 by M Szalay
Great staff, comfortable and clean room, excellent location. Love that pets are welcome.
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August 2024 by Heather Wylie
This was a 12 min drive to the Monterey Bay Aquarium and Pacific grove coastal walking path where you can see otters swimming, and in the other direction it was only 18 minutes to Moss Landing where the whale watching boats leave from. Both of these excursions were amazing! Their breakfast had a-lot of great options. The pancake machine needed a new part while we were there, so the staff manager went to the store and got pancakes, super nice staff! My kids had fun in the pool and hottub too. The room was clean and had a nice bay window area to sit at with two big chairs and a table. The windows do open to allow air in. There were alot of families from Europe on vacation at this hotel, we found the other clientele to be nice. Inspite of being pretty full, it wasn’t loud like one might expect except in peak season. We had a great trip and hope to come back!
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August 2024 by Ashley N
I just want to say Raichel the guest host is a saint! She helped me out when she didn't have to be accommodating. We've stayed here a few times and plan to continue coming.
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July 2024 by Brianna Bustamante
I spent a weekend there with my family, and I have two autistic sons. We packed up every little thing BUT my 5 year old son forgot his 3 sea creature stuffies that mean THE WORLD to him, wrapped up in blankets in the bed. We called consecutively every day for a week and were willing to take tbe 5 hour drive back or pay for shipping but somehow after an entire week it was still not found. Finally head of housecleaning says the person who cleaned that room that day didn’t find anything. In other words, your employees throw away or keep WHATEVER is left over in people’s rooms and you keep them for theirselves and act as if their staff didn’t do anything wrong. I’d never recommend this hotel to a single person with children on the spectrum, don’t give them your money or support people who support thieves.
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July 2024 by Shawn Aitken
Great place to stay with lots of amenities
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July 2024 by Steve Razo
We had a great time, the staff is top notch.
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July 2024 by 장택순
Had a comfy night here. Room was clean. Jessica, who was in the lobby when we got there, was extremely kind. Thank you!
