-
December 2023 by Paul PC
Great team. Five star support and friendly service from folks in our area. Always go the extra mile. Couldn’t be happier.
-
November 2023 by Ellen Culton
Responsive and personalized service!
-
November 2023 by markbc1
NOT RECOMMENDEDSurprised that Chris Thom, or his advertising bot, sent us a request for a recommendation.Chris Thom, Allstate insurance, carried the policy for our HOA for many years.- It was always difficult to get an appointment to meet with him, since he rarely was in the office or available.- When pinned down, he was equivocal on coverage questions and provided tepid recommendations -compared with similar discussions with other commercial agents our HOA has worked with.- Our AllState contract required the carrier to provide a hard copy of the policy annually; but we received just one copy in more than 8 years that I was dealing with Mr. Thom. That copy was requested by us several times.- Several years ago, AllState cancelled our HOA coverage with zero advance notice given by Chris Thom. The only indication was that our monthly autopayments stopped being collected.- Our HOA had to track him down, and his excuse was “we sent you a notice 90 days ago.” [Our PO Box/mail system processes bills, monthly payments, and assorted issues without issue or failure. We had ZERO notice or contact from AllState --and less from Chris Thom.Bottom line:1. AllState does not seem keen to insure -low risk [one (small) claim in 8 years] HOAs in California.2. More to the point: Chris Thom’s communications, work ethic, and results -at least in dealing with our HOA, were terrible.I would not recommend any dealings with Chris Thom on serious matters or business.
-
August 2023 by mary vieregge
Been with this office for 20 plus years.They are always willing to answer the phone and help!
-
July 2023 by Fred Simkins
Great service and great value! And our fur baby Snow White agrees.
-
June 2023 by Irene Bradle
When our truck got stolen and police found it really messed up, All-State took care of all expenses to have our truck repaired in a very timely manner. Christopher Thom always took the time to meet with us to address all and every one of our concerns. A wonderful Insurance company that we highly reccomend.
-
April 2023 by Christine Vincent
I have always been served quickly, courteously and accurately
-
March 2023 by Irene Allen
I recommend this insurance company to all my friends and family. Helpful, polite and the the fees can’t be beat! Best agent in Monterey County! A++
-
December 2022 by Pam Davis
I've had very few claims, but when I did Allstate came to the rescue immediately and did a wonderful job. I have only good things to say about this company.
-
December 2022 by david carlson
I HAVE BEEN A CONTINUOUS CLIENT OF ALLSTATE INSURANCE SINCE 1956 AND HAVE NOTHING BUT PRAISE FOR THEIR CUSTOMER SEVICE
-
December 2022 by chris clark
we have been very happy with our insurance company.
-
December 2022 by Me em
Christopher is very helpful and went out of his way to get me the best deal for my home insurance.
-
December 2022 by Julie Helseth
Initially I went to Allstate because a close friend recommended that I do and when I called they quoted me the best price after calling around to a few other places. Then going into sign my agent was very welcoming, easy, and I appreciated the good energy. No complaints from me ?
-
December 2021 by Del Williams
I have been a client of Christophers agency for 25 or 30 years and I’ve always been treated with respect and competence complemented by timely and efficient service. Highly recommend.
-
December 2021 by Christina Butler
I am so happy that I changed Auto Insurance providers. Christopher explained details of my policy and my payment actually decreased. I am very happy I changed companies
