Cowell & Smith Insurance Agency
Auto Insurance,
Home InsuranceHours:
2250 N Fremont St, Monterey CA 93940 Hours
About Cowell & Smith Insurance Agency
Cowell & Smith Insurance Agency is highly appreciated for its knowledgeable and helpful staff. Customers have praised the agents, especially Natalie Nava, for thoroughly explaining insurance policies and ensuring proper coverage. Many clients note that the agency has corrected previous mistakes in their policies, making sure homes and vehicles are well protected. The agency is known for its excellent service, with staff like Julie being described as organized, smart, super-efficient, and always available, making the process smooth for busy professionals. Customers value the personalized attention and the ability to get all their insurance needs met with just one call, saving time and effort. Cowell & Smith is also recognized for its quick responses, especially in urgent situations, such as providing insurance for a vehicle within an hour. Being a local, family-owned business, the agency offers consistent support and has earned loyalty over many years. They are also known for going above and beyond to help clients save money and assist those who face difficulties with larger companies. Overall, Cowell & Smith Insurance Agency is seen as trustworthy, friendly, and dependable, making it a top choice for home and auto insurance needs.
Most Recent Reviews
June 2025
I moved from Germany to Monterey and had only my German driver's license. Anne from Cowell & Smith helped me with getting a car insurance that respects my foreign license and driving experience. This way we could easily get affordable insurance. Thank you so much!
September 2024
I’ve been with the Mercury Monterey group for 25 plus years. The customer service and attention to detail there is second to none. So wonderful to need assistance…..and have a real local person pick up the phone. Sheila leads a great team with my BFF Julie and newer member Anne who was amazing this week.
Pete
September 2024
Nancy at Cowell & Smith was very helpful and prompt in acquiring for us insurance on a teardrop trailer. They provided timely information and gave a very reasonable premium quote.
More Comments(25)
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