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November 2023 by Dee D.
I love this place! Claire is amazing - best massage I've ever had! Staff is great and the place is very clean. Highly recommend!
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October 2023 by Galitea S.
I was thrilled to hear they opened a Massage Envy in Monterey. Kathy is amazing at the front desk and never misses a beat. McKenna is magic with facials and chem peels. I just can't say enough about how awesome this team is and I always look forward to seeing them. Thank you!!!!
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October 2023 by Ligia Gutierrez
The staff are very friendly and make you feel welcomed. It's very helpful that they have parking spots for the clients, especially in that area where parking can be hard to get at times.
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August 2023 by James S.
One star is generous. It's amazing that all Massage Envy's are separately owned. As a franchise there are guidelines to follow. Those guidelines only comes into affect per franchise that suits them. I have been to a lot of professional massage facilities but Massage Envy doesn't fall under that professional category. When I was in South Carolina I went to have massage at the teaching school of massage. The massage therapist at Massage Envy give the same treatment like they are back in school. It's a 50 minute massage. Several times during the session they waste time tucking in the sheets and also before every other section of your body they adjust constantly. Meanwhile your paying for 60 minutes but with all the preparations your getting a 40 minute massage. Other massage places have a bottle of water for you after your session they give tap water. I belong to another Massage Envy we're my membership is lower rate. Policy is if you go to another facility and the price is lower you don't get credit but if the price is higher you pay the difference. In Monterey I asked as a member and asked for a different massage therapist in my time slot they refused with attitude. I called to cancel my membership at my primary location they accepted but still charged for the monthly dues because I didn't cancel within a certain time period. Finally I would suggest find a professional massage therapist that is loyal to your needs and will work with you otherwise your paying for unprofessional people.I just got a response from Monterey Massage Envy with a link. My response except the criticism. Also beware I canceled my membership immediately and still got charged for monthly membership. This franchise is a total Ripoff.
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August 2023 by Marissa B.
My spouse and I are here in Monterey for a little weekend getaway and saw the sign for Massage Envy. we both hav e never had massages before and it was our first time. Our experience was outstanding! The staff were so nice, walked us through everything, checked to make sure we were comfortable and were superb at their profession. The location is perfect, the parking was close and there was availability and the office itself was very clean and inviting. 10/10 would come here again! If you're looking for a great place to get a massage, this is it.
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July 2023 by Feroze K
Great location and friendly staff. My only complaint is that you never get the full treatment. You pay for 1.30 minutes, and they always end 10 minutes early.
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July 2023 by Odie O.
Excellent service counter staff are all wonderful and massage by Kim was incredible I could hardly walk and get up from a chair when i got there and came out a new person all loose and no more pain at all Perfection! She really know how to do deep tissue highly recommend I wish I lived above their store I would go everyday!!!
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June 2023 by Suzanne M.
You will not find a better massage for a better price in the area! My massage was amazing with Claire! She uses firm pressure & likes to focus on your particular problem area. My back has never felt better!
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May 2023 by Brady Ryburn
The facility is beautiful. It is centrally located in Monterey. My masseuse, Michael, is knowledgeable and professional. A great experience. I will be returning.
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April 2023 by Vera Marie Bridges
I have had four massages here in the last few months because I wanted to try out all the therapists before choosing the right one for me. I can tell you that all four therapists were either very good or excellent. Good job, new owners, for hiring professional and knowledgeable therapists!
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April 2023 by Araceli M. G.
I Absolutely Loved my Massage by Kim, I felt Relaxed by her perfect Massage strokes and Soothing Atmosphereand felt like a Queen. I highly recommend Kim. This Massage Envy was walking distance from my Hotel and the Front desk Staff was very Welcoming and Friendly!!I will be back. #happycamper
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March 2023 by Anne
There is literally NO Way to get a hold of CUSTOMER SERVICE. Ugh.
