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“Alfonso went over and beyond in customer service when I was having trouble switching my phone number over from my Samsung to my iPhone, I thought I was going to have to go back to my old phone but he made multiple calls and tried everything until we were finally able to get my iPhone to work with my old number. I went to 3 different stores trying to get help and everyone else just gave up. He worked on it for at least 2 hours never complaining or acting like it was bothersome. Definitely an employee I’d try to hang on too at all costs. 5 stars plus…..”
“We arrived right when the store opened to upgrade one of the phones on our account. Ryan was able to navigate the process and explain everything in detail in less than 1 hour. The customer service at this location has continually exceeded my expectations.”
“Juan was extremely helpful in setting up the new account we needed. His customer service skills are outstanding!! Super impressed with his support and prompt response to all our questions.”
“Wow, Jeremy provided EXCELLENT service. Please let me know when he's been recognized.I bought my niece her first cell phone. Jeremy saw that it was a special occasion and that she was very happy. He took extra time to work with her through the set up process and getting the phone to be to her preferences.Beyond being so great to my niece, he had all the answers and saved me on my account bill. I have about five lines now and he was a true expert.Please let me know when he's recognized.140 General Stilwell Dr Spc 102, Marina, CA 93933”
“Every time I walk into this Cricket store I've been greeted appropriately and courteously. There have been a few times that there was one person ahead of me and it may have taken 5 minutes longer than what I thought it should. However I've always been treated with kindness and respect. When the staff didn't know something they would go and check it out and get back with me. This store is run by very intelligent young people who has been there a few years already.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Brough my 5-year old gaming laptop in for a diagnostic and to get a new SSD drive. I couldn’t have asked for a better experience - from the quality of the work to the customer service. My computer is running like it is brand new if not better! Huge thank you to Matthew and Julian for taking care of me. I can’t recommend this place enough!”