Quest Diagnostics Monterey Pacific Street offers a range of lab testing services, including routine blood and urine tests, drug screens (both DOT and non-DOT), pediatric specialty tests, hair drug screens, glucose tolerance tests, and COVID-19 antibody testing by appointment. The location is situated in the Medical Building at the corner of Pacific Ave and El Dorado St. Patients must wear face coverings, and COVID-19 antibody testing is not available for those experiencing symptoms within the last 10 days. Many visitors have praised the staff for being friendly, professional, and helpful. The facility is described as clean, organized, and efficient. Booking appointments online is straightforward, and patients often appreciate the quick check-in process via a link sent by text. The staff, especially phlebotomists, are noted for their skill and kindness, with successful blood draws on the first try and minimal discomfort. However, some concerns were raised about test accuracy and completion; one patient had to return for a second blood draw because not all tests were initially completed, highlighting the importance of double-checking test orders. Overall, the experience at this Quest location tends to be positive, with quick service, professional staff, and a comfortable environment. Parking is available, and the location aims to provide a smooth and efficient testing experience.
LOVE their online appointment scheduling and self check in upon arrival! I've never had to wait past my appointment time, and had friendly and efficient interactions with staff. Great job!
May 2024
I had to come back for a second blood draw a week later because not all the tests that were ordered were completed. I was told that all the tests were completed but that wasn't true. You have to know more than they do and double check that they are doing all the tests.
May 2024
The folks at the Quest office in Monterey are very respectful, prompt and efficient.
