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October 2023 by Juliana C.
The employees are so helpful and sweet I went in with my husband two days ago and they immediately greeted us and asked if we needed any help to just let them know and when we did have some questions they were so helpful and extremely respectful of the questions they asking to help us get what we wanted
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October 2023 by Robi Rye
me and my partner were on the fence about buying a product that was over $100 and the store clerk told us we should buy it because “Adam and Eve had a great return policy and if you don’t like it they will exchange it for store credit”. which was an absolute lie, i paid an unnecessary shipping fee to send it to adam and eve only for them to respond saying they don’t do exchanges. the manager gave me the run around and told me to contact yet another third party who also wasn’t able to help. this entire process took weeks only for them to not be able to do anything. make sure the clerks don’t manipulate you into buying anything!! The photo is the replacement I got, packaging is completely damaged.EDIT:i don't know how to respond on google reviews so this is my response to the owners reply. i am literally a sex worker who buys toys for work every month. i am highly aware that you cannot return sex toys ANYWHERE which is exactly what i told the clerk, she reassured me that adam and eve is the exception. i would not have bought this toy otherwise. maybe you should train your employees better so they don't lie to customers!
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October 2023 by Spencer Reed
Felt screwed over by the time I was leaving. Poor customer service. Won’t be back.
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October 2023 by Nina S.
Awful atmosphere !! I was made so uncomfortable by the manager Sam. She gave me dirty looks from the moment I came in and overheard her talking about how much she wants to quit!! She also didn't seem to respect her employees at all. What kind of service is this??? People should feel comfortable going into a sex shop. Will definitely not be coming back!! Oh La Las down the street from seductions has a much better atmosphere.Extremely disappointing. Would give it 0 stars if I could.
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October 2023 by Kristin W.
They lied about their return policy when I bought a product. I explicitly asked about the policy. The sales associate states they allowed returns but the product had a "100% satisfaction rate," which really just meant they weren't going to refund me.
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October 2023 by Jerry H.
The service here is not what you want when you are shopping for a special time. I heard that if you wanted selection and confidence in what you were buying this was the place to go. I was disappointed. I am not one that shops with glee. It makes me nervous to make these choices. So here I was looking for a special new toy to take home to surprise my wife. When I got home and took the toy out, 1) my wife DID NOT want to blow out my back. 2) the toy didn't turn on when I tried to see what it was all about anyway. Now the store is clear they don't take returns so I am stuck working with the manufacturer. I don't know how you handle the health and safety issue with returning a Sex toy but I'm very few industries can you just get away with selling a defective item.
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October 2023 by Robi R.
me and my partner were on the fence about buying a product that was over $100 and the store clerk told us we should buy it because "Adam and Eve had a great return policy and if you don't like it they will exchange it for store credit". which was an absolute lie, i paid an unnecessary shipping fee to send it to adam and eve only for them to respond saying they don't do exchanges. the manager gave me the run around and told me to contact yet another third party who also wasn't able to help. this entire process took weeks only for them to not be able to do anything. make sure the clerks don't manipulate you into buying anything!! EDIT: i don't know how to respond on yelp so this is my response to the owners reply. i am literally a sex worker who buys toys for work every month. i am highly aware that you cannot return sex toys ANYWHERE which is exactly what i told the clerk, she reassured me that adam and eve is the exception. i would not have bought this toy otherwise. maybe you should train your employees better so they don't lie to customers!
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August 2023 by Deborah H.
The saleswoman was warm and helpful, asking questions, listening and helping me make choices. The shop is nice and welcoming.
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November 2022 by Zev Solomon
This place would be worth 5 stars if only they treated their staff better and more equally. They do a great job and are consistent with the rules and necessities, and yet they're still berated and treated unfairly.
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November 2021 by Mary H.
Bought close to $500 worth of stuff from here. Don't regret it. This place is pretty nice. Spacious as well, with lots of options.
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August 2021 by Emilee B.
Great selection of products! The gal there was super friendly as well and let me know she was there if i needed help.
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June 2021 by Jess Parent
Purchased a novelty here cashier was very friendly & checked it worked at register but when I plugged it in at home the charger didn’t work of course it is not returnable & a complete waste of time & money
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May 2021 by Ana Roque
I came here with my girlfriend and we were a bit clueless seeing as it was our second time ever being in an adult novelty shop. The worker present was very helpful and kind despite it being late. I wish we got her name so that we could include it in the review. Needless to say, this shop is great and I highly recommend to anyone looking for quality toys and accessories
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April 2021 by Hector Soto
My wife and I came today and was very pleased on the great customer service from the manager. She help us out by answering all my questions. This store is very clean and we'll taking care of. Very positive place to come and shop with out being judge. I would highly recommend this place. Had an excellent time thank you.
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January 2021 by Sarah N.
All i wanted to do was browse because i wasnt sure what i wanted yet, and the girl who was working there made me not want to be there... sure she was super helpful and knowledgable but she kind of didnt leave me alone the whole time and she kept bringing me random things not knowing at all my preferences or asking any questions. It felt very much like show and tell. She took 10 minutes explaining 3 sections of the store, and im the type of shopper that likes to look in peace. I wanted to buy something but the girl was just too elaborate for me... and im sorry to say but... annoying. Hopefully i can have some space next time i stop by.
