Spas by the Bay is the largest showroom on the California Central Coast, offering a wide selection of hot tubs, swim spas, cold plunge tubs, fireplaces, patio furniture, outdoor kitchens, and more. The business prides itself on providing quality products from top brands like Hot Spring® and Endless Pools®. Customers appreciate the extensive range of items and the commitment to quality, noting that the installers are top-notch and that the team does not cut corners. Many reviews highlight the exceptional customer service, with knowledgeable staff who take the time to answer questions without being pushy. Customers have had positive experiences during the purchasing process, including personalized recommendations based on individual needs and budgets. Delivery and setup are described as smooth and efficient, with staff going above and beyond, such as providing an inflatable cushion for added comfort. Overall, customers express their satisfaction with their purchases, enjoying the luxury of their hot tubs and the relaxing atmosphere they create at home. Spas by the Bay is recommended as the best place to turn dreams of home relaxation into reality, providing a sanctuary for all.
Great service - Bill called us to explain the process and Shane and Oscar took great care of us for a warranty repair on our spa. Fast and efficient repair. Thank you. Back to enjoying our spa.
December 2023
Installers were top notch. They have a large show room and they don't cut corners but if you want the best they are simply awesome. Great customer service and wonderful fit and finish on our home fireplace and spa!
November 2023
I was very happy with my purchase of a hot tub from Spa's by the Bay. They were very accommodating when I couldn't take possession of the hot tub when it arrived at their warehouse. I would definitely recommend Spa's by the Bay for a Hot tub.